Mercedes Schneider
Westfield,IN
Summary
I am motivated with an engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
3
3
years of professional experience
Work History
Server / Host
Birdies Sports Bar And Grill
05.2022 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Barista /Shift Leader
Starbucks
07.2021 - 05.2022
- Increased team productivity by streamlining communication and implementing effective project management strategies.
- Led cross-functional teams to achieve company-wide goals, fostering a culture of collaboration and innovation.
- Developed and executed strategic plans for business growth, resulting in increased revenue and market share.
- Managed budgets and resources, ensuring optimal allocation towards achieving organizational objectives.
Education
High School Diploma -
Westfield High School
Westfield, IN05.2021
Skills
- Order Management
- Guest Engagement
- Point of Sale Operation
- Front-Of-House Display Creation
- Cash Handling
- Sales Expertise
- Menu Memorization
- Positive Attitude
- Problem Solving
Timeline
Server / Host
Birdies Sports Bar And Grill
05.2022 - Current
Barista /Shift Leader
Starbucks
07.2021 - 05.2022
High School Diploma -
Westfield High School
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