Mercedes Simonin
Houston,Texas
Summary
Dynamic barista with proven ability to manage busy environments while ensuring exceptional customer satisfaction. Skilled in cash handling, team collaboration, and maintaining safety compliance.
Overview
1
1
year of professional experience
Work History
Barista
Elotex
Houston, TX
11.2025 - Current
- Handled cash transactions and processed payments accurately.
- Collaborated with team members to ensure smooth service flow.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.
- Followed health and safety guidelines in food handling practices.
- Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
Seasonal Sales Associate
Express
Houston, Texas
10.2025 - 12.2025
- Assisted customers with product selection and provided exceptional service.
- Maintained store organization and ensured merchandise was properly displayed.
- Engaged in product knowledge training to enhance customer interactions.
- Participated in visual merchandising efforts to create appealing displays.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Used technology resources to assist customers in locating and selecting items.
Boba Barista
Kokee Tea
Houston, TX
04.2025 - 07.2025
- Prepared and served a variety of boba tea beverages.
- Assisted customers with menu selections and special requests.
- Collaborated with team members during busy shifts for efficient service.
- Operated cash register to process payments from customers.
- Maintained cleanliness of work area, including countertops, drink preparation tools, and utensils.
- Greeted customers and answered questions about menu items.
Education
Associate of Applied Science - Welding
San Jacinto College
Pasadena, Texas, TX05-2027
Skills
- Welding techniques
- Equipment maintenance
- Customer service
- Team collaboration
- Safety compliance
- Food preparation
- Drink customization
Languages
English
Native/ Bilingual
Spanish
Professional
Timeline
Barista
Elotex
11.2025 - Current
Seasonal Sales Associate
Express
10.2025 - 12.2025
Boba Barista
Kokee Tea
04.2025 - 07.2025
Associate of Applied Science - Welding
San Jacinto College