Summary
Overview
Work History
Education
Skills
Timeline
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Mercedes Singh

Sacramento,CA

Summary

Dedicated healthcare specialist with a wealth of experience in providing high-quality patient care. Skilled in patient assessment, treatment planning, and healthcare administration. Strong communicator and team player, committed to improving patient outcomes and delivering compassionate service.

Overview

7
7
years of professional experience

Work History

Live-In Caregiver

IHSS In Home Support Services
Sacramento, CA
09.2023 - Current
  • Provide daily assistance with personal care, such as bathing, dressing, and grooming.
  • Plan and prepare nutritious meals according to dietary requirements.
  • Administer medications in accordance with instructions from the physician or pharmacist.
  • Provide companionship to clients through conversation, activities, and positive interactions.
  • Monitored health and well-being of clients and reported significant health changes.

Treatment Coordinator

Sacramento Dentistry Group
Sacramento, CA
06.2020 - 08.2023
  • Assisted dentist in helping patients determine optimal treatment options.
  • Successfully achieved production goals set forth by corporate, increasing office's overall revenue.
  • Scheduled evaluations and procedures for patients.
  • Maintained comprehensive patient records, ensuring accuracy and confidentiality.
  • Liaised effectively with patients, doctors and staff members, assessing medical charts and promoting high level of communication and interaction.

Mental Health Technician

Sierra Vista Hospital
Sacramento, CA
11.2021 - 01.2023
  • Restrained violent or suicidal patients using approved verbal or physical techniques.
  • Cultivated relationships with patients, discussing ways to help improve overall health while alleviating self-harm practices.
  • Ensured a safe and secure environment for patients, adhering to facility safety protocols.
  • Monitored vital signs, including pulse, respiration and temperature, of psychiatric patients.
  • Observed and documented changes in patient behavior and reported any significant changes to the clinical team.

Lead Receptionist

Elk Grove Kia
Elk Grove, CA
11.2017 - 06.2020
  • Answered incoming telephone calls promptly and directed them to the appropriate personnel or department.
  • Handled administrative duties such as filing documents, printing reports, scanning files.
  • Performed data entry tasks into various computer programs accurately and efficiently.

Education

Associate of Applied Science - Medical Billing & Coding

Asher College
Sacramento, CA
05-2026

Skills

  • Safety Compliance
  • Medical Terminology
  • Insurance Verification
  • CPR Certified
  • HIPAA Compliance
  • Telephone Etiquette
  • Patient Relations
  • Typing proficiency
  • Multitasking and Time Management

Timeline

Live-In Caregiver

IHSS In Home Support Services
09.2023 - Current

Mental Health Technician

Sierra Vista Hospital
11.2021 - 01.2023

Treatment Coordinator

Sacramento Dentistry Group
06.2020 - 08.2023

Lead Receptionist

Elk Grove Kia
11.2017 - 06.2020

Associate of Applied Science - Medical Billing & Coding

Asher College

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Mercedes Singh