Mercedes Soto
Paterson,NJ
Summary
Detail oriented, Excellent written and oral communication skills Develops a positive workplace. Professional Demeanor, Good at working with specialized computer apps such as: PowerPoint, MS Office, Outlook, Excel, and Word. I believe my training and expertise in local government will do exceptionally well to meet the positions needs. Highly-motivated with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
Work History
Records Clerk
Paterson Police Department
Paterson, NJ
02.2021 - Current
- Save and print all Accidents Reports
- Email/Send all accidents reports to: (Lawyers, Insurance companies, Chiropractics, State and Motor Vehicle.)
- Background Check, DYFS, and Domestic Violence reports.
- Metropolitan and LexisNexis Insurance Reports
- Cashier
- Translate (Spanish)
- Worked with programs such as: Pro Phoenix, E Agent, and PowerPoint
- Located, retrieved and copied information in response to requests and delivered to authorized users.
- Auto Release/ Tow Book.
- Stolen/Recovered Vehicle Reports
- Subpoenas
Criminal Dept
Paterson Municipal Court
Paterson, NJ
03.2014 - 02.2021
- Entering Housing and Criminal Tickets
- Scheduling court date sessions
- Answered incoming phone calls, and emails
- Disposition letters
- Maintained court records, including filing, organizing, and retrieving documents
- Warrants
- Fines and Traffic ticket Payments.
- Receptionist
- Identified needs of customers promptly and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
Receptionist/Medical Asst.
Dr. Fink & Dr Budd Internal Surgeons
Paterson, NJ
11.2009 - 01.2014
- Entering new patients personal information in the system, Verifying all types of Medical Insurance, & follow up appointments
- Medical Billing on a (UB92 Form)
- Assisting the doctors in the medical room by: removing stables/stitches after surgery, & translating (Spanish)
- Answering multiple phone lines, took messages, transferred calls, scheduled, confirmed appointments and filing.
- Performed data entry tasks into various computer systems accurately and promptly.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Performed EKG tests on patients according to established protocols.
Education
Certificate - Customer Service
Paterson Community College
06.2012
High School Diploma - Science and Technology
Eastside High School
06.1999
Skills
- Spanish Fluency
- Multitasking
- Medical Billing
- Fast Learner
- Organizational Skills
- Strong problem solving
- Task Prioritization
- Teamwork and Collaboration
- Reliability
- Work Planning and Prioritization
- Professional Demeanor
- Time management abilities
- Clerical skills
Languages
Spanish
Professional
Timeline
Records Clerk
Paterson Police Department
02.2021 - Current
Criminal Dept
Paterson Municipal Court
03.2014 - 02.2021
Receptionist/Medical Asst.
Dr. Fink & Dr Budd Internal Surgeons
11.2009 - 01.2014
Certificate - Customer Service
Paterson Community College
High School Diploma - Science and Technology
Eastside High School
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