Mercedes Thomas
Lansing,MI
Summary
I am committed to making patients feel comfortable and secure. Proficient in cleaning and sanitizing patient rooms, documenting observations and examining for symptoms. Anxious to obtain my nursing degree all while achieving company protocols and goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Health Care Assistant
MSU Family Medicine
East Lansing, MI
08.2023 - Current
- Collected specimens from patients according to established procedures.
- Checked vital signs regularly including temperature, pulse rate, respiration rate, blood pressure.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Observed patients' physical, mental, and emotional conditions and reported any changes to supervisor or nurse on duty.
- Recorded vital signs, weight and patient information in electronic health records system.
- Conducted patient health checks and communicated observations of patients' conditions to medical staff.
- Corresponded with patients through phone, fax, email and in person to schedule appointments and answer inquiries.
- Coordinated care with physicians and other healthcare professionals.
- Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Greeted patients, answered questions and scheduled appointments.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Assisted nursing staff in providing basic patient care, such as taking vital signs and administering medications.
Caregiver
Divine Life
Lansing, NC
10.2021 - 02.2023
- Monitored vital signs including blood pressure, temperature and pulse rate.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
- Ensured compliance with all applicable laws, regulations and standards governing home health care services.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Administered prescribed medications on a timely basis following care plan instructions.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Monitored health and well-being of clients and reported significant health changes.
Sales Associate
Goodwill
Mason, MI
07.2017 - 01.2020
- Worked with fellow sales team members to achieve group targets.
- Prepared merchandise for purchase or rental.
- Helped customers find specific products, answered questions, and offered product advice.
- Described merchandise and explained use, operation and care.
- Assisted customers with product selection, sizing and styling.
- Computed purchases and received and processed cash or credit payment.
- Cleaned shelves, counters and tables to maintain organized store.
- Organized stockroom shelves according to size, color or style.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Attended weekly team meetings to review performance goals and objectives.
- Handled customer complaints in a professional manner.
- Maintained cleanliness of store environment including floors, windows, displays.
- Greeted customers and provided exceptional customer service.
Education
High School Diploma -
Mason High School
Mason, MI06.2021
Some College (No Degree) - Nursing
Jackson Community College
Jackson, MISkills
- Feeding Assistance
- Mobility Support
- Supply Restocking
- Biohazard Disposal
- Clinical Documentation
- Medication Administration
- Patient Assessments
- Electronic Charting
- Catheter Care
- CPR Certification
- Medical Terminology
- Patient Positioning
- Vital Signs Monitoring
- HIPAA Compliance
- Multi-tasking
- Specimen Collection
- Care Monitoring
- Emergency Response
- Patient Observation
- Light Housekeeping
- Quick Problem Solver
- Oral Hygiene
- Direct Patient Care
- Time Management
- Blood Sugar Monitoring
Certification
- CPR Certification
Timeline
Health Care Assistant
MSU Family Medicine
08.2023 - Current
Caregiver
Divine Life
10.2021 - 02.2023
Sales Associate
Goodwill
07.2017 - 01.2020
High School Diploma -
Mason High School
Some College (No Degree) - Nursing
Jackson Community College
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