Mercedes Welch
Cincinnati,OH
Summary
Compassionate professional known for delivering quality service that focuses on each patient's individuality. Highly trained Behavioral Health Specialist skilled in assessing needs, identifying educational resources and developing effective treatment plans. Strong background in fostering human connections for patients and caregivers alike. Passionate individual with exceptional skills in patient resource and referral management.
Overview
4
4
years of professional experience
Work History
Behavioral Health Specialist
Cincinnati Children's Hospital
05.2024 - Current
- Establish trust-based relationships with patients through empathetic listening and non-judgmental communication, fostering stronger therapeutic alliances.
- Use Epic to document patient information, progress notes, and treatment plans.
- Provide therapeutic crisis intervention services during escalated situations, ensuring immediate support and safety for affected patients.
- Consult regularly with psychiatrists regarding medication management recommendations for shared patients, ensuring optimal pharmacological interventions complementing therapy approaches.
- Implement and established behavior strategies by setting rules, reiterating expectations, and rewarding good behavior.
- Observe and monitor client behavior and responses to treatment.
Direct Support Professional
St. Joseph Home For MRDD
05.2023 - 04.2024
- Administered medication as directed by physician.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
- Advocated for clients'' rights within the broader community, raising awareness about issues affecting those with disabilities.
Direct Support Professional
Broadfield Care Center
11.2020 - 05.2022
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Developed and implemented individualized care plans to meet individual needs of each client.
- Implemented individualized behavior management plans, reducing incidents of challenging behaviors within the residence.
- Led patient or group recreational activities for enhanced patient outcomes.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Provided compassionate and patient-focused care to cultivate well-being.
Education
Bachelor of Science - Neuroscience
University of Cincinnati
Cincinnati, OH03.2024
High School Diploma -
Madison High School
Madison, OH05.2021
Skills
Behavioral treatment services
Patient coping mechanisms
Clinical Documentation
Expertise in crisis intervention techniques
Heartsaver First Aid CPR AED
Active Listening
Timeline
Behavioral Health Specialist
Cincinnati Children's Hospital
05.2024 - Current
Direct Support Professional
St. Joseph Home For MRDD
05.2023 - 04.2024
Direct Support Professional
Broadfield Care Center
11.2020 - 05.2022
Bachelor of Science - Neuroscience
University of Cincinnati
High School Diploma -
Madison High School