Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mercedes Williams.

Fort Worth,TX

Summary

Accomplished Quality Assurance Analyst at Johnson Controls, renowned for enhancing defect reduction rates and ensuring product compliance with industry standards. Expert in forklift operation and warehouse safety, demonstrating exceptional teamwork and collaboration skills. Proven track record of improving efficiency and customer satisfaction through meticulous attention to detail and proactive problem-solving.

Overview

1
1
Certification

Work History

Forklift Operator

TD Synnex
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.

Quality Assurance Analyst

Johnson Controls
  • Mentored and coached team members on QA topics and strategies.
  • Participated in regular meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, and ensure alignment of project goals.
  • Reported progress, test metrics and results to project stakeholders.
  • Maintained comprehensive knowledge of relevant industry regulations and standards, ensuring compliance throughout the QA process.
  • Reduced defect rates through meticulous attention to detail during code reviews, working closely with developers to address any identified issues quickly.
  • Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.
  • Ensured customer satisfaction by verifying that products met specifications and functioned as intended before release.

Trailer Mechanic

National Carriers
  • Repaired and installed bodywork such as panels and nose rails.
  • Fabricated parts and welded connections.
  • Enhanced customer satisfaction by performing high-quality trailer repairs in a timely manner.
  • Maintained accurate records of all completed work, providing transparency for management and clients.
  • Installed new parts on trailers according to manufacturer guidelines, ensuring proper fitment and functionality.

Education

Welding Technology - GTAW, SMAW, GMAW, Blueprint & Cutting Process

Barton Community College
Ellsworth, KS
12.2018

Skills

  • Forklift operation
  • Forklift operator certification
  • Loading and unloading
  • Shipping and receiving
  • Warehouse operations
  • Warehouse safety
  • Material handling
  • Safety awareness
  • Teamwork and collaboration
  • Order picking
  • Order picking and processing
  • Safe driver
  • Heavy equipment operations
  • OSHA workplace safety
  • Workplace cleanliness

Certification

Fork lift operator, welding, technology quality assurance, trailer mechanic

Timeline

Forklift Operator

TD Synnex

Quality Assurance Analyst

Johnson Controls

Trailer Mechanic

National Carriers

Welding Technology - GTAW, SMAW, GMAW, Blueprint & Cutting Process

Barton Community College

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Mercedes Williams.