MERCEDES WILLIAMS
Ruston,LA
Summary
Graduated as the top student from Louisiana Dental Institute, establishing a strong foundation for a successful career in dentistry, characterized by a commitment to continuous learning and professional growth. Experience working alongside a dentist has cultivated a deep understanding of the complexities within the dental field, significantly enhancing multitasking and organizational skills in high-pressure environments. A passion for improving patients' dental health drives dedication to staying current with advancements and techniques, ensuring the delivery of exceptional care. Transitioning into insurance coordination has enriched expertise in navigating insurance policies and claims, streamlining processes to alleviate patient stress and enhance overall practice efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Lead Dental Assistant - EDDA
Pinnacle Family Health
04.2024 - 05.2025
- Working chair side assisting dentist with procedures such as basic fillings, root canals, oral surgery, crown preparation and delivery, etc
- Efficiently managing patient care, appointments, lab cases, other assistants, inventory, and black office flow while maintain a clean and sterile environment
- Charting patient's questions, concerns, and symptoms on E-clinical works
- Prep and complete impressions, models, and lab orders
- Completing X-Pays, PANS, 3D scans
Financial Coordinator
Dr. John J Roberson, D.D.S
08.2022 - 09.2023
- Prepare and mail billing statements, claims for dental insurance, and send past due balances to collections
- Receive, process, and deposit payments from patients and insurance claims for the office
- Administrative tasks such as answer the phone, take messages, contact clients, file records, basic accounting, and maintain inventory of dental office supplies
Orthodontic Assistant
Turpin Orthodontics
04.2022 - 07.2022
- Completing all patient record (photos, 3D scans, and charting for initial records, progress record, final records), PAN, CEF, 3D printing for models, iTero scans for Invisalign and appliances
- Assisting in four-handed orthodontic procedures
- Changing wires, power chains, color ties, spacers, sand blast brakes, delivering Invisalign and retainers to patients with instructions
- Maintaining charting in Ortho Track
Dental Assistant
L. King Scott, D.D.S.
03.2021 - 03.2022
- Working chair side assisting dentist with procedures
- Efficiently managing patient care, appointments, lab cases, other assistants, inventory, and black office flow while maintain a clean and sterile environment
- Charting patient's questions, concerns, and symptoms on Dentix
- Preparing amalgam, cement, and impression materials
Education
Certificate - Dental Insurance Billing And Coding
EAssist Dental Solution
08.2025
Expanded Duty Dental Assisting -
University of Louisiana
Monroe10.2022
Dental Assisting Certification -
Louisiana Dental Institute
Monroe12.2020
Certification
- Certified Dental Assistant
- Certified Expanded Duty Dental Assistant
- Dental Insurance Billing and Coding Training and Certification
Timeline
Lead Dental Assistant - EDDA
Pinnacle Family Health
04.2024 - 05.2025
Financial Coordinator
Dr. John J Roberson, D.D.S
08.2022 - 09.2023
Orthodontic Assistant
Turpin Orthodontics
04.2022 - 07.2022
Dental Assistant
L. King Scott, D.D.S.
03.2021 - 03.2022
Dental Assisting Certification -
Louisiana Dental Institute
Certificate - Dental Insurance Billing And Coding
EAssist Dental Solution
Expanded Duty Dental Assisting -
University of Louisiana