Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mercedes Zamora

Laredo,TX

Summary

Friendly Head Cashier experienced in accurately handling money, monitoring performance and resolving customer concerns in fast-paced environments.


Overview

44
44
years of professional experience

Work History

Head Cashier

Laredo Insurance Services
12.2021 - Current
  • Helped customers exchange currency, complete purchases such as lotto tickets, western union payments, OrlandiValuta payments, payroll check cashing, copies, and parking.
  • Led cashiers and associates in providing thoughtful customer service.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Assisted customers by answering questions and fulfilling requests.
  • Educated employees on exchange currency training, sale of purchases and customer service.
  • Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
  • Supported store initiatives related to overall sales growth.
  • Ensured accuracy in cash handling, minimizing discrepancies and maintaining balanced registers.

District Manager

Stanley Home Products
10.1991 - 03.2009
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Facilitated business by implementing practical networking techniques.
  • Managed revenue models, process flows, operations support and customer engagement strategies.
  • Supervised my teams, enforcing high-quality standards of operation.
  • Collaborated with senior management on strategic planning initiatives aimed at maximizing profitability while maintaining high standards of quality across the district.
  • Coordinated regional marketing efforts to increase brand visibility within target markets, attracting new customers while retaining current clientele base.

Accountant

Trevino Cisneros Y Asociados
01.1993 - 12.2000


  • Completed daily cash functions like account tracking and banking reconciliations.
  • Reconciled accounts and reviewed expense data, net worth, and assets.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Provided journal entries and performed accounting on accrual basis.
  • Maintained integrity of general ledger and chart of accounts.
  • Prepared working papers, reports and supporting documentation for audit findings.

Accountant Assistant

Importadora Y Exportadora Del Norte
03.1981 - 01.1989
  • Provided clerical support to all accounting professionals in department.
  • Answered phone calls regarding financial matters such as payments due.
  • Processed payroll accurately and on-time, ensuring employee satisfaction and adherence to labor laws.
  • Supported tax preparation efforts, gathering necessary documents and information for accurate filing.

Education

Contador Publico Y Auditor -

Facultad De Comercio Y Administracion
Nuevo Laredo, Tamaulipas
12.1985

Skills

  • Customer Service
  • Positive Attitude
  • Store opening/closing procedures
  • Cash handling expertise
  • Cash reconciliation
  • Punctuality
  • Training and coaching
  • Flexible Schedule
  • Cashier training in peso/dollar exchange

Languages

Spanish
Full Professional

Timeline

Head Cashier

Laredo Insurance Services
12.2021 - Current

Accountant

Trevino Cisneros Y Asociados
01.1993 - 12.2000

District Manager

Stanley Home Products
10.1991 - 03.2009

Accountant Assistant

Importadora Y Exportadora Del Norte
03.1981 - 01.1989

Contador Publico Y Auditor -

Facultad De Comercio Y Administracion

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Mercedes Zamora