Director-level professional with 10+ years of program/process management experience related to online education and adult learning practices. Employment Services Professional offering 10+ years of direct experience related to recruitment, coaching, placement, and retention. Extensive behavioral healthcare experience, illustrated through employment services, case management, and direct support services, establishes positive rapport and relationships within diverse populations. Proven leadership demonstrated through establishing new initiatives, policies, and procedures, training and mentoring new employees, and driving overall department morale via positive interactions. Analytical Problem Solver with highly effective project management skills, established through successful ability to manage and prioritize multiple projects and programs, with a strong attention to detail.