Mercedes Vega
Elmwood Park,NJ
Summary
Dedicated and detail-oriented professional with experience in accounts receivable and payable, office management, and human resources. With a proven track record of efficiently managing administrative tasks and fostering a positive work environment. Seeking a challenging position where my skills and expertise can contribute to the overall success of the team. Resourceful Office Manager with more than 28 years of experience optimizing office procedures and overseeing operations. Skilled in payroll administration and business correspondence coordination. Disciplined and systematic professional thrives in high-pressure, team-based atmospheres.
Overview
28
28
years of professional experience
Work History
Office Manager
Great Ink Communication
New York, NY
02.1996 - Current
- Oversee daily office operations, ensuring smooth workflow and efficient communication within the team
- Manage and maintain office supplies, equipment, and facilities to ensure a well-functioning work environment
- Coordinate and schedule meetings, appointments, and travel arrangements for executives and staff
- Handle incoming inquiries and correspondence, providing timely and professional responses
- Implement and maintain filing systems, both physical and digital, for easy access to important documents
- Onboarding and off-boarding processes for new employees
- Monitor and manage office budget, negotiating contracts with vendors to optimize costs
- Provided comprehensive administrative support to the executive team, managing calendars, emails, and phone calls
- Coordinated logistics for events, conferences, and client meetings, ensuring seamless execution
- Maintained confidentiality and discretion in handling sensitive information and client communications
- Managed the end-to-end accounts receivable process, including invoicing, collections, and reconciliations
- Resolved billing discrepancies and communicated effectively with clients to ensure timely payments
- Successfully managed payroll processes for a workforce of 10 employees, ensuring accuracy and compliance with all applicable regulations
- Processed bi-weekly and monthly payroll for 10 employees, including salary calculations, overtime, and bonus payments
- Conducted regular audits to identify discrepancies and implemented corrective measures to enhance accuracy
- Stayed abreast of changes in tax laws and labor regulations to ensure compliance with payroll practices.
Education
Skills
- Office Management
- Administrative Support
- Invoicing and billing (AP/AR)
- Reconciliation of accounts
- Customer communication
- Payroll Processing
- Compliance & Regulatory Knowledge
- Human Resource Management
- Event Coordination
- Administered Insurance Policy Audits
References
Available upon request
Timeline
Office Manager
Great Ink Communication
02.1996 - Current
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