Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
Timeline
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Mercedes Maribel Fernández

Mercedes Maribel Fernández

Philadelphia,PA

Summary

Focused and dedicated insurance professional with several years of experience providing superior customer service and rates for policies. Partners with agents to build long-term relationships and develop strategic plans to aid clients with coverage needs.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Asesor De Seguros

Humano Seguros
Santo Domingo, República Dominicana
04.2007 - 12.2023
  • Developed and implemented comprehensive insurance plans for clients according to their individual needs.
  • Assessed customer risk levels and recommended appropriate coverage options.

Administrative Assistant

Importadora Juelma SRL
Ssnto Domingo, República Dominicana
01.1997 - 04.2007
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.

Education

Lcda. En Administración De Empresas

Universidad Dominicana O&M
República Dominicana
11-1997

Skills

  • Customer Service
  • Customer follow-up
  • Client Relations
  • Client Retention
  • Marketing Strategies
  • New Client Acquisition
  • Insurance sales strategy
  • Negotiation abilities

Certification

  • Diploma in Prevention of Money Laundering and Financing of Terrorism
  • Diploma in Marketing Management

Languages

Spanish
Full Professional

Accomplishments

  • Computer Course, use of Microsoft, Word, Excel, PowerPoint

Timeline

Asesor De Seguros

Humano Seguros
04.2007 - 12.2023

Administrative Assistant

Importadora Juelma SRL
01.1997 - 04.2007

Lcda. En Administración De Empresas

Universidad Dominicana O&M

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Mercedes Maribel Fernández