Hi, I’m
Mercedes "Nikki" Nixon
Vet Tech
Olive Branch
Overview
7
years of professional experience
Work History
Cat And Cow Veterinary Clinic
Veterinary Technician
12.2019 - Current
Job overview
- Greeted pet owners and went over available services, outlined costs and determined special needs of animals under care.
- Administered medications to animals in treatment and documented changes in condition.
- Cleaned and disinfected exam areas, surgical equipment and kennels to prevent diseases and control odors.
- Answered owner animal health questions and advised on best care practices.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Established intravenous drips for ongoing hydration in treatment of canines suffering from parvovirus infections.
- Implanted subcutaneous identification microchips into animals.
- Performed ophthalmological procedures such as tear production testing, topical anesthetic application, fluorescein staining of cornea and tonometry.
- Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
- Assisted senior staff with blood analyses and physical assessments.
- Assessed paws, ears and eyes for injuries or infections as part of initial evaluation.
- Managed medical intervention and therapy for animals in collaboration with [Job title].
- Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
Little Caesar's Pizza
Manager in Training
02.2019 - 09.2019
Job overview
- Conferred with customers each day to maintain current understanding of needs and preferences, resolve issues and promote brand loyalty.
- Oversaw activities of 10-person team completing daily and weekly, disciplining and motivating employees to maximize performance..
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
Double D's Concrete Work
Executive Assistant
11.2017 - 03.2019
Job overview
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
- Trained junior office staff in correct procedures and reporting requirements.
- Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
- Filed paperwork and organized computer-based information.
- Handled incoming and outgoing mail, email and faxes.
- Volunteered to help with special projects of varying degrees of complexity.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Screened calls and emails and responded accordingly to support executive correspondence
- Used advanced software to prepare documents, reports and presentations
- Organized and coordinated conferences and monthly meetings
- Processed travel expenses and reimbursements for executive team and senior management group
- Supported business and hospitality needs of corporate partners and staff during meetings and company events
- Screened calls and emails and responded accordingly to support executive correspondence.
Double Dollars Tax Svc Inc
Administrative Assistant
10.2016 - 04.2018
Job overview
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Coached new employees on administrative procedures, company policies and performance standards.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Completed and filed returns with tax departments at local, state and federal levels.
- Maintained complete records of client tax returns and supporting documentation in secured areas.
- Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
- Prepared tax returns, extensions, tax planning calculations and write-ups for organizations and entities.
- Delivered comprehensive tax documentation required for accurate individual and corporate returns.
Education
Clay County Center For Adult & Community EducationOrange Park, FL
GED
06.2013
University Overview
Skills
- Vaccinations
- Intravenous injection
- Emergency and preventive care
- Anal sac expression
- Surgical scrubbing procedures
- Tail restraint
- Cytocentesis
- Thoracic and abdominal radiograph
- Nail trimming
- Veterinary office administration
- Jugular intravenous catheterization
- Catalase testing
- Diagnostic sampling
- Euthanasia
- Infection Control
- Restraint pole use
- Ear sample collection
- X-ray review
- Wound treatment
- Animal behavior observation
- Canine and feline intubation
- Heartworm diagnostic testing
- Lab operations
- Skin scraping
- Medication Administration
Timeline
Veterinary Technician
Cat And Cow Veterinary Clinic
12.2019 - Current
Manager in Training
Little Caesar's Pizza
02.2019 - 09.2019
Executive Assistant
Double D's Concrete Work
11.2017 - 03.2019
Administrative Assistant
Double Dollars Tax Svc Inc
10.2016 - 04.2018
Clay County Center For Adult & Community Education
GED
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