Mercedez James
Muncie,IN
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
19
19
years of professional experience
Work History
Body Shop Assistant
Donald James Kustoms
06.2015 - Current
- Replaced and repaired vehicle parts according to work order instructions.
- Maintaining shop inventory according to set standards and rectified discrepancies.
- Evaluated OEM manufacturer schematics and service documentation to identify parts to order.
- Received and logged incoming parts orders.
- Operated tools, equipment and machinery according to prescribed safety procedures.
Account Manager
Navient
03.2009 - Current
- Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Oversaw new business development and customer servicing.
- Liaised between account holders and various departments.
Stock Associate
General Supply
01.2007 - 12.2008
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
- Blocked and faced products on displays and shelves in accordance with company policy.
- Managed inventory storage in clean and organized fashion.
- Assisted maintenance team with organizing and cleaning warehouse, stockroom and store near shift close.
- Checked and pulled defective or expired products from shelves.
- Stayed current on available products, store promotions and customer service policies to better serve shoppers.
Education
National Honor Society - 3.5 GPA Or Greater
Southside High School
Muncie, IN05.2007
Skills
- Customer Service
- Bill Payment and Recordkeeping
- Body Shop Operations
- Collision Repair
- Safety Procedures
- Auto Body Repair
- Equipment Inventory Maintenance
- Service Quality
Timeline
Body Shop Assistant
Donald James Kustoms
06.2015 - Current
Account Manager
Navient
03.2009 - Current
Stock Associate
General Supply
01.2007 - 12.2008
National Honor Society - 3.5 GPA Or Greater
Southside High School
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