Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mercedez Lenard

Corona,CA

Summary

Diligent Material Handler offering experience moving loads quickly and without damage. Attentive and safety-focused with proven history of identifying potential hazards. Works well in both team and independent roles. Committed to safety and cleanliness in workplace. Dedicated to learning new skills and accepting tasks of increased responsibility.

Overview

4
4
years of professional experience

Work History

Material Handler

FedEx Express
Ontario, CA
08.2021 - Current
  • Transported ULDs with regular freight and dangerous goods to appropriate locations.
  • Kept areas organized, clean and secure to fully protect company assets and be rid of Foreign Object Debris.
  • Packed items into appropriate containers for shipment.
  • Used hand-held scanners, physical logs, and software like Trips, Excel, and other ULD Movements to accurately track item movements.
  • Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
  • Created identifying tags for containers to mark with important location information.
  • Verified documentation and condition of freight to assure quality standards were achieved.
  • Trained new team members on job duties, company policies and safety procedures for rapid onboarding.
  • Maintained communications with the Ramp Office and Dangerous Goods Agents to ensure that containers were being loaded safely.
  • Used both manual and electronic methods to compute aircraft weight and balance.
  • Performed pre-flight and post-flight of aircraft and aircraft systems.

Team Member

Target
Norco, CA
05.2020 - 06.2021
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Resolved issues quickly to maintain productivity goals.
  • Sought out ways to go above and beyond job requirements.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Reviewed project specifications and drawings prior to assembling complex components to better understand assignments and expected deadlines.

Shift Manager

Del Taco
Corona, CA
10.2019 - 11.2020
  • Trained and mentored new team members to maximize team performance.
  • Supervised team members and oversaw quality compliance with company standards for food and services.
  • Kept team members operating productively and working on task to meet business and customer needs.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.

Sandwich Artist

Subway
Cerritos, CA
04.2019 - 10.2019
  • Greeted guests, promoted specials and took orders.
  • Assisted customers in choosing menu items by providing food complementing information.
  • Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Identified price of goods and calculated bills with optical price scanners, calculators and cash registers.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Filled out daily shift log to record amount of food prepared, used and leftover.
  • Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
  • Reconciled receipt totals, cash and credit payments to address shortages.

Education

Bachelor of Engineering - Aerospace Engineering

California Polytechnic State University-San Luis Obispo
San Luis Obispo, CA
06.2024

Associate of Engineering - Aerospace Engineering

Norco College
Norco, CA
06.2023

Skills

  • Teamwork and Collaboration, Critical Thinking, Attention to Detail, Verbal and Written Communication, Composure Under Pressure, Analytical Thinking, Problem Solving
  • Container Tagging and Marking, Tugger Operations, Accident Prevention, Loading Dock Operations, Cargo Sorting, Daily Logs, Marshalling & Wing-walking Aircraft, Aircraft & Ramp Operations, Belt Conveyers, Weight Loading
  • Loading and Unloading Aircraft, Trailers, and ULDs
  • POS Systems, STAR Method Responses
  • Handling Hazardous Goods, Safety Procedures & Standards, Flight Safety
  • Giving Constructive Feedback
  • PPE Compliance
  • Leading Team Meetings, Load Planning Communication
  • FAA Regulations, Airline Policies
  • Excel, Microsoft Word, Powerpoint, Sharepoint
  • Physics, Calculus, Chemistry, Basic Math/Algebra, Pre-Engineering Problem Solving Techniques

Languages

American Sign Language
Limited Working
English
Native or Bilingual
Spanish
Limited Working

Timeline

Material Handler

FedEx Express
08.2021 - Current

Team Member

Target
05.2020 - 06.2021

Shift Manager

Del Taco
10.2019 - 11.2020

Sandwich Artist

Subway
04.2019 - 10.2019

Bachelor of Engineering - Aerospace Engineering

California Polytechnic State University-San Luis Obispo

Associate of Engineering - Aerospace Engineering

Norco College

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Mercedez Lenard