Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Mercedez Woods

Compton,CA

Summary

Compassionate Mental Health Worker with strong dedication to helping individuals in need of mental health support. Skilled in providing patient-centered care and evidence-based interventions. Possesses deep understanding of mental health and behavioral sciences with ability to utilize knowledge to assist individuals in managing mental health challenges.

Overview

10
10
years of professional experience

Work History

Mental Health Worker

Victory Starts Now
01.2023 - Current
  • Facilitated support groups for clients to discuss issues related to mental health.
  • Developed and implemented activities to help clients develop social and independent living skills.
  • Collaborated with medical and clinical personnel to coordinate and implement client services.

Rehab Technician

Lighthouse Rehabilitation Center
01.2020 - 10.2022
  • Oversaw 10-35 clients daily while adhering to individual necessities within facility
  • Authorize prescription re lls, obtained vitals, glucose testing, assisted with insulin injections and urinalysis
  • Worked as a liaison between patients and treatment team to ensure that patients understood treatment plans, rules, and expectations
  • Provided substance abuse group therapy, life-choice counseling and mentoring to clients
  • Coordinated with case managers and clinical team to implement telecare services, provided training to team members on healthcare technology, and improved patient retention during treatment by 30%
  • Employed patient-centered care techniques to deliver treatment in alignment with physical and emotional needs, which improved patient satisfaction scores by 45%

Cook Supervisor

Universal Studios Hollywood
12.2013 - 03.2020
  • Maintained high food quality standards by inspecting delivery contents to ensure product quality and quantity
  • Avoided cross-contamination from utensils, surfaces, and pans when cooking and plating meals, while maintaining Department of Agriculture standards
  • Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas, while adhering to the Department of Agriculture standards
  • Oversaw 15 or more cooks in designated stations
  • Worked cooperatively with other culinary team members in procuring ingredients, planning and preparing meals for 500+ persons daily

Education

High School Diploma -

Animo Venice Charter High School
Los Angeles, CA
06.2009

Skills

  • Mental Health Support
  • Supporting Daily Living Needs
  • Confidential Records Management
  • Medication Administration
  • HIPAA Requirements
  • Valid Driver's License
  • Crisis Intervention
  • Mental Health Disorders Knowledge

Accomplishments

  • Supervised team of 8 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Food industry experience with multiple large high volume food service operations exceeding over $15M in revenue/sales.

Timeline

Mental Health Worker

Victory Starts Now
01.2023 - Current

Rehab Technician

Lighthouse Rehabilitation Center
01.2020 - 10.2022

Cook Supervisor

Universal Studios Hollywood
12.2013 - 03.2020

High School Diploma -

Animo Venice Charter High School
Mercedez Woods