Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
4
4
years of professional experience
Work History
Logistics Administrator
Candyco
Lindon, UT
11.2023 - Current
Provided support in resolving customs clearance issues when necessary.
Helped drivers with check-in procedures, and followed company rules.
Handled shipment paperwork.
Filed documents electronically and physically to keep the organization.
Helped organize the office, and keep everything in its place.
Administration
Precision Solar Renewables
Cottonwood Heights, UT
06.2022 - 11.2023
I moved files around in SharePoint.
Renaming and moving files
Organized files where they are needed.
I worked with coworkers on projects.
Filed invoices
Cashier
Bath & Body Works
Lehi, UT
08.2023 - 09.2023
Answered customer inquiries regarding store policies and procedures.
Welcomed customers, offering assistance to help find store items.
Maintained current knowledge of store promotions to highlight sales to customers.
Performed opening and closing procedures including counting cash drawers and preparing deposits.
Issued receipts, refunds, credits or change due to customers.
Performed other duties as assigned by management.
Assisted customers over the phone regarding store operations, product information and order placement.
Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Assisted with customer requests and answered questions to improve satisfaction.
Cashier
Walmart
Saratoga Springs, UT
09.2021 - 03.2022
Operated cash register or POS system to receive payment by cash, check and credit card.
Helped with purchases and signed customers up for rewards program.
Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Checked personal identifications during alcohol and tobacco sales.
Processed credit card, cash, and check payments, ensuring all transactions were accurate.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Greeted customers promptly and responded to questions.