Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mercedis mata

Ogden

Summary

Dynamic and detail-oriented professional with experience at MAVERICK, excelling in food safety and customer service. Proven ability to enhance product presentation and reduce waste, ensuring quality and freshness. Strong work ethic and effective communication skills foster positive relationships, driving customer satisfaction and repeat business.

Overview

2026
2026
years of professional experience

Work History

Bakery Worker

MAVERICK
  • Collaborated with team members to maintain a positive and productive work environment, ensuring smooth daily operations.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Ensured consistent quality by adhering to strict food safety regulations and sanitation guidelines throughout all stages of production.
  • Reduced waste by efficiently managing inventory and rotating products to ensure freshness.
  • Decorated and merchandised quality bakery goods to build business reputation and revenue base.
  • Helped customers locate ideal menu items by listening to needs and recommending specific products or services.

Housekeeping Room Attendant

Avalon Care Center
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.

Machine Operator

Tree House
  • Handled challenging customer interactions diplomatically, fostering positive relationships and repeat business through superior service.
  • Enhanced customer satisfaction by addressing and resolving complex issues in a timely manner.
  • Conducted follow-up communications with clients to ensure satisfaction and gather valuable feedback for continuous improvement.
  • Developed comprehensive reports on special service activities, showcasing positive outcomes and areas for improvement.
  • Performed special service desk operations.
  • Provided exceptional support to customers during high-pressure situations, maintaining professionalism and composure.
  • Managed multiple tasks simultaneously while maintaining focus on quality and deadlines, ensuring top-notch performance.

Special Services Associate

Home Depot
07.2022 - Current
  • Handled challenging customer interactions diplomatically, fostering positive relationships and repeat business through superior service.
  • Enhanced customer satisfaction by addressing and resolving complex issues in a timely manner.
  • Conducted follow-up communications with clients to ensure satisfaction and gather valuable feedback for continuous improvement.
  • Developed comprehensive reports on special service activities, showcasing positive outcomes and areas for improvement.
  • Performed special service desk operations.
  • Provided exceptional support to customers during high-pressure situations, maintaining professionalism and composure.
  • Managed multiple tasks simultaneously while maintaining focus on quality and deadlines, ensuring top-notch performance.

Education

High School Diploma -

George Washington High School
Ogden, UT
05.2018

Skills

  • Food safety
  • Packaging products
  • Cleaning duties
  • Allergen awareness
  • Recipe following
  • Sanitation procedures
  • Temperature monitoring
  • Workplace safety
  • Customer service
  • Flexible schedule
  • Food handling safety
  • Quality assurance
  • Food running
  • Cash register operation
  • Cash handling
  • Menu memorization
  • Good communication
  • Strong work ethic
  • Attention to detail
  • Machinery operation

Timeline

Special Services Associate

Home Depot
07.2022 - Current

Bakery Worker

MAVERICK

Housekeeping Room Attendant

Avalon Care Center

Machine Operator

Tree House

High School Diploma -

George Washington High School

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