Mercedita Angeles
West New York,NJ
Summary
Hardworking medical administrative professional offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and insurance documentation.
Efficient professional in medical administrative support, known for high productivity and ability to complete tasks swiftly. Specialized skills include patient scheduling, medical billing, and records management. Excel in communication, organization, and adaptability, ensuring seamless office operations and positive patient interactions.
Overview
18
18
years of professional experience
Work History
Medical Assistant/Receptionist
Orthopedic And Sports Medicine
Bloomfield, New Jersey
08.2016 - 08.2024
- Completed various clerical tasks such as typing letters, completing forms.
- Maintained accurate medical records including filing, retrieving, scanning, copying and faxing documents as requested by physicians or staff members.
- Assisted with preparing exam rooms for patient visits and maintained cleanliness throughout the office.
Administrative Assistant
MAX REVENUE MEDICAL BILLING
Bogota, New Jersey
10.2014 - 04.2015
- Answered questions from customers regarding products and services offered by the company.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Developed and maintained filing systems for confidential documents and records.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
Front Desk Receptionist
Meadowlands Hospital
Secaucus, New Jersey
01.2011 - 03.2014
- Responded to customer inquiries via phone, email, and in person.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Assisted with scheduling appointments for clients and visitors.
- Answered incoming calls, directed them to appropriate personnel and took messages.
- Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Generated monthly reports summarizing sales activities, customer feedback surveys and other relevant data.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Greeted customers warmly and made them feel welcome.
- Monitored visitor access control systems including issuing identification badges when necessary.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
Secretary
VALDEZ & VALDEZ MD'S – NEW YORK, NY
New York, New York
12.2006 - 02.2010
- Proofread documents before submission; corrected any errors found in grammar or punctuation.
- Handled confidential documents with discretion.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
- Organized and maintained filing systems for important documents.
Education
Criminal Justice Major -
CENTENARY COLLEGE
05-2010
Certified Nurse Assistant
Work Force Advantage
Union City, NJ06-2005
High School Diploma
Memorial High School
West New York, NJ06-2004
Skills
- Medical receptionist experience
- Healthcare industry
- Initiative-taking
- Medical office procedures
- Patient check-in and check-out
- Record processing
- Medical office administration
- Microsoft office
- Front desk operations
- Insurance verification
- Reminder calls
- Typing [number] wpm
- Point-of-sale system
- Records management
- Co-payment collection
- Mail management
Timeline
Medical Assistant/Receptionist
Orthopedic And Sports Medicine
08.2016 - 08.2024
Administrative Assistant
MAX REVENUE MEDICAL BILLING
10.2014 - 04.2015
Front Desk Receptionist
Meadowlands Hospital
01.2011 - 03.2014
Secretary
VALDEZ & VALDEZ MD'S – NEW YORK, NY
12.2006 - 02.2010
Criminal Justice Major -
CENTENARY COLLEGE
Certified Nurse Assistant
Work Force Advantage
High School Diploma
Memorial High School
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