Summary
Overview
Work History
Skills
Languages
Timeline
Generic

Merci Calle-Sempertegui

Elizabeth,NJ

Summary

With over 20 years of experience in the restaurant industry, I bring a proven track record of reliability, discipline, and hard work to every role. I'm highly skilled in cash handling, problem solving, and organization, with a sharp ability to stay composed and efficient in fast paced environments.

Overview

20
20
years of professional experience

Work History

Restaurant Co-Owner

Big Bob's Philly Cheesesteaks
09.2019 - 06.2024
  • Led menu and staff development through detailed training and facilitation of staff meetings.
  • Supervised daily activities of restaurant and 5 employees.
  • Managed payroll, daily deposits, and cost controls.
  • Maintained positive relationships with local community and government officials.

Waitress

CAP Corporation
03.2004 - 06.2018
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used cash registers and credit card machines to cash out customers.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Supported needs of 6 person wait staff who attended to specific needs of countless customers daily

Skills

  • Sales transactions
  • Product restocking
  • Cash handling
  • Basic math
  • Point of sale (POS) system operations
  • Waste reduction
  • Time management
  • Work prioritization
  • Decision-making

Languages

English
Professional Working
Spanish
Native or Bilingual

Timeline

Restaurant Co-Owner

Big Bob's Philly Cheesesteaks
09.2019 - 06.2024

Waitress

CAP Corporation
03.2004 - 06.2018