Merci Evers
Home Chef
Mableton
Summary
Overall I am a detail-oriented individual with exceptional communication and project management skills. I have a proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Due to multiple different roles, I have been able to create great work habits in relation to working with a team and being a leader. I believe I would be an amazing addition to any team and would love the opportunity to show what I can do.
5
years of professional experience
Work History
Shipping and Receiving Office Clerk
3 Years 5 Months- Arranged delivery appointments to align with facility operations.
- Collaborated with procurement teams across three plants to address product issues.
- Verified dates, pack sizes, and product information to ensure accurate reception.
- Prepare and send email reports detailing shift accomplishments.
- Collaborated with equipment operators to ensure accurate product storage.
- Conducted daily inspections across all warehouse storage areas.
- Handled tasks assigned by managers efficiently.
- Engaged in vendor correspondence to facilitate trailer scheduling and management.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Handled incoming business and client requests for information.
- Boosted customer satisfaction rates through efficient scheduling of appointments and managing front-desk reception area activities.
- Reviewed files, records and other documents to obtain information to respond to requests.
Assistant Manager, Customer Service
5 Months- Implement frequent price/alignment changes.
- Monitored staff progress and offered timely praise or improvement suggestions.
- Experienced in providing solutions to complaints and facilitating issue resolution.
- Ensured guest service was friendly, helpful, and fast.
- Ensured cleanliness and safety across all facility areas.
- Led work shifts, overseeing groups of up to 7 employees.
- Oversaw cash, credit, and check transactions for daily audit accuracy.
- Supervised clerks to ensure completion of daily tasks critical to store operations.
- Conducted training sessions for new hires.
- Develop and manage clerks.
Store Clerk
11 Months- Contributed insights during meetings to drive productivity improvements.
- Ensured store cleanliness through regular upkeep and restocking.
- Collaborated with store manager to ensure smooth operations in dynamic retail context.
- Maintained efficiency and quality across store operations.
- Delivered exceptional customer service to ensure satisfaction and repeat business.
- Handle cash exchanges swiftly and efficiently.
- Achieved accurate recall of merchandise prices to enhance efficiency.
- Organized display areas for enhanced customer experience.
- Greeting and interacting with customers to foster a cheerful and friendly atmosphere.
- Provided exceptional customer service, receiving multiple bonuses based solely on point-of-sale customer interactions and obtained several 100% scores combining both store appearance and customer service.
- Maintain a clean and organized appearance of the store.
- Complete daily shift tasks.
- Managed prolonged active shifts with consistent movement.
Education
Certificate - Medical Assisting
High School - General Studies
Skills
Leadership
POS Systems
Office Systems
Microsoft Word
Fast Learner
Highly Dependable
Timeline
Shipping and Receiving Office Clerk
Home Chef
03.2023 - Current
Assistant Manager, Customer Service
Quiktrip Corporation
10.2022 - 03.2023
Store Clerk
Quiktrip Corporation
11.2021 - 10.2022
Cobb Medical Institute
Certificate from Medical Assisting
Pebblebrook High School
High School from General Studies