Summary
Overview
Work History
Education
Skills
Key Qualifications
References
Languages
Timeline
Generic

Alex Ngiriweneza

Cedar Rapids,IA

Summary

Housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently.

Overview

10
10
years of professional experience

Work History

House Keeper

St. Lukes Hospital
03.2017 - 07.2023
  • Wipes tables, chairs, computers, beds, etc.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Rotated linens in storerooms and replenished when supplies ran low.
  • Completed special housekeeping actions such as turning mattresses on set schedule.
  • Verified cleanliness and organization of storage areas and carts.

Refugee Services Coordinator

07.2023 - Current

The Refugee Social Services Case Coordinator will assist in the Preferred Communities Case Manager by completing administrative duties, program-related tasks and other social services

Coordinate appointments and referrals for clients including medical and mental health appointments, social services, and other community referrals

Transport and accompany clients to appointments for various services and help them find ways to get to their appointments independently

Maintain accurate and up to date records including case notes, case files, and reports

Collaborate with the Preferred Communities Case Manager to assure that all Preferred Communities program requirements are met on time

Serve as an advocate and resource for Preferred Communities clients and ensure equal treatment to all client groups in accordance with the agency's commitment to the dignity of all persons

Conduct regular case file reviews for program compliance and quality assurance purposes

Collaborate to implement, maintain, and enhance a comprehensive, sustainable program

Ensure that proper language interpretation and translation are provided as needed for meetings with clients and for important written documents

Accurate completion of necessary forms and social services applications in accordance with the Preferred Communities Case Manager

Participate in regular Refugee Social Service Program meetings

Make medical referrals and transportation arrangements as needed

Be able to explain CMC program information to students, clients, residents, volunteers and others in the community

Presents a positive image of the Center and its programs

Provides direction, guidance and support to volunteers and interns as relevant to role, foster relationships with, and show appreciation for volunteers with whom you are in direct contact

Contributes to the CMC newsletter, board/committee reports and other public information activities as needed

Assists with CMC fundraising efforts and serves on event committees as needed

Maintains clean and organized facilities including in storage and archives

Assists with the shared staff responsibilities for security of the clients/volunteers and building

Performs other duties as requested/assigned

The employee regularly is required to stand, walk, sit for extended periods of time, work at a computer, and engage in repetitive hand and/or wrist movements

The employee occasionally lifts and/ or moves up to 40 lbs

Production Line Member

Whirlpool Corporation
10.2016 - 03.2017
  • Observes equipment operation, notifying appropriate personnel of any malfunctions and/or safety issues/concerns. Clean and organized work area. Assist others with the skills and knowledge gained from the position.
  • Organized and re-stocked various stations and self-service items.

Packaging/ Mixer

Procter and Gamble
10.2013 - 09.2016
  • Packaging different types of shampoos in packages and sending them for shipment
  • Mixing and matching different chemicals to make shampoo.

Education

Education -

Rutabura High school
01.1999

Skills

  • Has a certificate in Training in Humanization
  • Has years of experience and training in business and trading
  • Is fluent in four languages including Swahili, Kirundi, kinyarwanda, and is passable in french
  • Worked with women on the Humanization project( getting the women and their children vaccinated) in the Sherkoloe hospital in ethiopia

Key Qualifications

  • Translate a variety of documents from one language to another, while maintaining the content, context, and tone of the original text.
  • Proofread and edit translated materials to ensure accuracy, completeness, and fluency.
  • Interpret for business meetings and events, conveying the message accurately and objectively.
  • Conduct research on industry-specific terminology and translate technical documents as needed.
  • Manage multiple projects and deadlines while maintaining high-quality work.
  • Communicate with clients to clarify project requirements and ensure satisfaction.
  • Maintain confidentiality and protect the integrity of sensitive information.

References

  • 24/03/17-2023
  • 19-4409591

Languages

kinyarwanda
Native or Bilingual
Swahili
Native or Bilingual
Kirundi
Native or Bilingual

Timeline

Refugee Services Coordinator

07.2023 - Current

House Keeper

St. Lukes Hospital
03.2017 - 07.2023

Production Line Member

Whirlpool Corporation
10.2016 - 03.2017

Packaging/ Mixer

Procter and Gamble
10.2013 - 09.2016

Education -

Rutabura High school
Alex Ngiriweneza