MERCIER LOUPESI

• Lead a team of 2, ensuring timely maintenance and high-quality standards
• Responsible for the total of a 299-unit luxury high-rise
• Executed resident service requests, resolving issues per safety protocols and codes.
• Coordinated preventive maintenance schedules to minimize downtime and enhance operational efficiency.
• Implemented process improvements that increased response times for repair requests and enhanced tenant satisfaction.
• Supervised maintenance staff, ensuring compliance with safety regulations and organizational standards.
• Trained new team members on maintenance procedures, tools, and safety protocols to ensure consistent performance.
• Maintained swimming pool, chemical logs in compliance with local, state and federal guidelines

• Lead a team of 2, ensuring timely maintenance and high-quality standards.
• Supervised service operations at Council, ensuring quality and efficiency.
• Oversaw operations for a luxury high-rise with 354 units.
• Oversaw the make-ready process for vacant units, achieving timely turnovers that maximized leasing opportunities and minimized vacancy rates.
• Executed resident service requests, resolving issues per safety protocols and codes.
• Recruit & interview qualified maintenance technician candidates.
• Monitor and maintain inventory, optimizing resource use within budget. Streamlined maintenance operations by implementing a proactive approach, resulting in improved service response times and enhanced resident satisfaction.
• Monitored and maintained inventory to align resource use with budget constraints and operational needs. Streamlined maintenance operations by implementing a proactive approach, resulting in improved service response times and enhanced resident satisfaction.
• Maintained all records on service activity aspects daily, weekly, monthly.
• Maintained swimming pool, SPA, Steam room and chemical logs in compliance with local, state and federal guidelines.

• Supervise a team of 2 technicians to perform the ongoing routine maintenance of the property and grounds, all equipment, and maintenance corrective and preventive work orders
• Responsible for ensuring that all service requests are completed promptly and satisfactorily within a 24-hour period and reporting to the community manager those that require additional attention outside of that time frame
• Ordered and maintained parts and equipment inventory, preventive maintenance schedules, and records for major repairs, roof leaks, water intrusion quotes, warranties, and other maintenance files as required by the property.
• Responsible for all aspects of interior and exterior building maintenance including scheduling contractors and work orders to staff associates that will result in the most efficient and productive results
• Provided repair and maintenance costs/proposals for special and annual budgets, ensuring adherence to budget projections
• Scheduling of on-call staffing and routine outside contractors used in the turn and repair process
• Oversaw all aspects of interior and exterior building maintenance, including scheduling contractors and assigning work orders to staff for efficiency and productivity.
• Completed all service requests promptly and satisfactorily within a 24-hour period and reported those requiring additional attention to the community manager.
• Managed and assisted with apartment turns, overseeing punch activities and scheduling renovations, repairs, and replacements for appliances, plumbing, electrical, HVAC systems, painting, and carpet cleaning

• Completed apartment work orders, prioritized tasks, and handled each efficiently to ensure timely tenant satisfaction.
• Examined and diagnosed issues with air conditioning units in individual apartments and property facilities, determined optimal repair or replacement methods, and performed maintenance including filter replacements and coil cleaning.
• Repairs and replaces kitchen appliances such as refrigerators, stoves, microwaves, dishwasher, washers and dryers.
• Performs minor to moderate level plumbing, repairs and replacement/ installation including repairing leaks in toilets and sinks and unclogging toilets.
• Repairs and replaces light fixtures and performs other minor electrical work.
• Completion of apartments work orders, prioritizes them, and handles each in the most efficient manner.
• Executed various painting tasks, including full interior painting and touch-up work., including full interior painting of a unit or touch up work and repairs of walls and woodwork.
• Executed punch list tasks, prepared apartments for new tenants, and ensured thorough completion of vacant unit turn processes.
• Conducted regular maintenance for swimming pool, ensuring cleanliness and safety for residents..
• Reporting any damage or safety hazards immediately to supervisor.
• Executed various tasks assigned by the maintenance supervisor and property manager.
• After hours and every other weekend on-call emergencies.

Supervise a team of 5 technicians to perform the ongoing routine maintenance of the property and grounds, all equipment, and maintenance corrective and preventive work orders.

• Advised and coordinated with community manager on problem areas and abnormal maintenance issues requiring attention beyond 24-hour response time established by management policy.

• Responsible for ordering and maintaining parts and equipment inventory, preventive maintenance schedules, records pertaining to major repairs and replacements, roof leaks, water intrusion quotes/proposals, warranties and other maintenance-related files as required by the property.

• Provided repair and maintenance cost proposals for special and annual budgets, ensuring adherence to budget projections.

Ordered and maintained parts and equipment inventory, preventive maintenance schedules, records for major repairs and replacements, roof leaks, water intrusion quotes/proposals, warranties, and other maintenance-related files as required by the property.

• Responsible for all aspects of interior and exterior building maintenance including scheduling contractors

and work orders to staff associates that will result in the most efficient and productive results. These areas include mechanical equipment, electrical equipment, plumbing, appliances, carpentry, yards and grounds, pools, playgrounds, laundry facilities, parking lots, through streets and other areas.

Completed all service requests promptly and satisfactorily within a 24-hour period, and reported to the community manager on those requiring additional attention.

• Managed and assisted with apartment turns, including scheduling turn activities and performing renovations, repairs, or replacements of appliances, plumbing, electrical systems, HVAC, painting, and carpet cleaning.

• Performed various tasks as needed to support team operations.

Maintained the on-going routine upkeep of the property and grounds.

· Ensure that the preventive maintenance program minimizes the need for repairs and preserves the physical property for maximum life.

Completed all service requests promptly and satisfactorily within a 24-hour period, and reported those requiring additional attention to the community manager.

· Responsible for ordering and maintaining parts and equipment inventory, preventive maintenance schedules, records pertaining to major repairs and replacements, roof leaks, water intrusion quotes/proposals, warranties and other maintenance-related files as required by the property.

· Provided repair and maintenance cost proposals for special and annual budgets, ensuring adherence to budget projections.

Ordered and maintained parts and equipment inventory, preventive maintenance schedules, and records for major repairs and replacements, roof leaks, and warranties as required by the property.

· Managed all aspects of interior and exterior building maintenance, including scheduling contractors and allocating work orders to staff, enhancing efficiency across mechanical, electrical, plumbing, and other facility areas.

· Scheduling of on call staffing and routine outside contractors used in the turn and repair process.

· Managed apartment turns, including scheduling renovations and repairs for plumbing, electrical, and HVAC systems.

· Assisted with various tasks to support property management operations.

· Completed and prioritized apartment work orders, addressing each efficiently to enhance tenant satisfaction

· Repairs or replaces all or part of heating units

· Repairs and replaces kitchen appliances such as refrigerators, stoves, microwaves, dishwasher, washers and dryers…

· Repaired and replaced kitchen appliances including refrigerators, stoves, and dishwashers, ensuring functionality and tenant comfort

· Painting duties, including full interior painting of a unit or touch up work and repairs of walls and woodwork

· Executed various painting tasks, including touch-ups and full unit repaints., including full interior painting of a unit or touch up work and repairs of walls and woodwork

· Executed punch list, made ready vacant units, and completed full apartment painting to prepare for new tenants

· Conducted regular maintenance on swimming pool, ensuring cleanliness and safety standards.

Completed additional tasks from the maintenance supervisor and property managerr

· After hours and every other weekend on-call emergencies