Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mercy Calle

Putnam Valley

Summary

Dedicated professional with a strong background in customer service and child supervision, notably at Ossining School District. Known for fostering a positive environment and ensuring student safety. Skilled in conflict resolution and efficient cash handling, I excel in maintaining composure under pressure while delivering exceptional service.

Overview

9
9
years of professional experience

Work History

Lunch Monitor.

Ossining School District.
05.2025 - Current
  • Increased student safety during lunch periods by diligently supervising all areas of the cafeteria and intervening in any conflicts or issues promptly.
  • Collaborated with school staff to address any concerns or issues regarding student behavior during lunch periods.
  • Monitored students during lunchtime and provided verbal cues to students to manage behavior.
  • Monitored student behavior and implemented corrective actions.

Food Service/ Cashier

Whitsons Culinary Group. ( School Food Service)
09.2021 - 05.2025
  • Provided excellent customer service by greeting guests warmly and answering questions about menu offerings.
  • Collaborated with team members to achieve efficient service during peak hours, minimizing wait times for customers.
  • Maintained a clean and organized workspace, contributing to a positive environment for customers and coworkers.
  • Operated cash register systems efficiently, quickly inputting orders and processing payments for fast service turnaround times.

Customer Service/cashier

Liptons Deli.
06.2016 - 07.2020
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.

Education

High School Diploma. -

Boces
Yorktown NY.
06.2015

Skills

    I’m respectfully

    I love working with children

    I’m so patient

    I always try to keep an excellent environment in my jobs

Timeline

Lunch Monitor.

Ossining School District.
05.2025 - Current

Food Service/ Cashier

Whitsons Culinary Group. ( School Food Service)
09.2021 - 05.2025

Customer Service/cashier

Liptons Deli.
06.2016 - 07.2020

High School Diploma. -

Boces

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