Mercy Copeland
Katy,TX
Summary
Enthusiastic individual experienced in resolving conflicts and issues with exceptional skill and poise. Offering engaging and pleasant personality with expertise ensuring projects meet safety regulations, policies and procedures. I want to help grow companies with my skills. I am open to learning new things and love doing what I do.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Summer Church Camp Counselor
Stoney Creek Ranch
2023.05 - 2023.08
- Worked with children of varying age, interest, skill, and developmental levels.
- Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
- Led groups of children safely through variety of camp activities.
- Organized and guided group activities by leading, coaching, and participating with campers.
- Encouraged and promoted inclusion and diversity to foster positive and respectful camp environment and teach campers to appreciate and value differences.
Cashier/Restaurant Busser
Bagel Cafe & Bakery
2022.05 - 2022.08
- Provided respectful and courteous bussing services while operating within active dining rooms.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Improved customer satisfaction rates by answering customers' questions and resolving issues.
- Assisted with moving tables, chairs and other restaurant service equipment within dining rooms.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Cook and Cashier
Moi Vietnamese Grill
2019.08 - 2020.08
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Education
High School Diploma -
Cinco Ranch High School
Katy, TX05.2024
Skills
- Safety Guidelines
- Material and Supply Inventory
- Member Retention
- Health and Wellness
- Report Creation
- Retail Sales Customer Service
- Microsoft Word
Certification
- Certified Food License
- Certified First Aid License
Timeline
Summer Church Camp Counselor
Stoney Creek Ranch
2023.05 - 2023.08
Cashier/Restaurant Busser
Bagel Cafe & Bakery
2022.05 - 2022.08
Cook and Cashier
Moi Vietnamese Grill
2019.08 - 2020.08
High School Diploma -
Cinco Ranch High School
- Certified Food License
- Certified First Aid License
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