Mercy Guanoluisa
Minneapolis,MN
Summary
Versatile and results-oriented professional, freelance accounting, and customer service. Excelled in quality control and process improvement, enhancing operational efficiency. Demonstrates exceptional problem-solving aptitude and adaptability, with a commitment to health and safety compliance. Skilled in software manageability and team building, ready to contribute to dynamic team success.
Overview
15
15
years of professional experience
Work History
Printroom Operator I
Sign-Zone, LLC
Ramsey, MN
10.2021 - Current
- Operated large-format printers to produce high-quality prints.
- Review of quality of colors and material of the product.
- Picking and packing products for shipment to the customer.
- Monitoring of the product production process.
- Trained new staff members on proper use of Dye-Sub room equipment and procedures.
- Implemented quality control measures to check projects for accuracy and efficiency.
- Reviewed work orders and job instructions to verify correct quantities and materials and make adjustments to meet expected needs.
Accountant
Freelance worker
Machala, Ecuador
01.2010 - 10.2021
- Reviewed invoices for accuracy and completeness prior to payment processing.
- Prepared monthly closing entries for multiple companies' books of records.
- Assisted in the preparation of tax returns by gathering necessary information from clients and maintaining organized files with documents related to taxes.
- Reviewed financial information detailing assets, liabilities, and capital.
- Wrote reports, authored papers and organized supporting documentation.
Customer Service Representative
Claro Ec
Machala, Ecuador
11.2013 - 05.2020
- Answered customer inquiries and provided accurate information regarding products and services.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Junior Administrator, Agency Opening and Closing.
- Cash register of cashiers and daily bank report.
Education
BBA - Accounting And Auditing Engineer, CPA
Universidad Tecnica De Machala
Machala - El Oro - Ecuador03-2017
Skills
- Problem-solving abilities
- Software Manageability
- Reading Comprehension
- Adaptability
- Work order processing
- Basic computer skills
- Critical Thinking
- Workflow Coordination
- Team building
- Active Learning
- Coordination
- Problem-solving aptitude
- Planning and Organization
- Process Improvement
- Production and processing
- Quality Control Analysis
Languages
Spanish
Native/ Bilingual
English
Limited
Timeline
Printroom Operator I
Sign-Zone, LLC
10.2021 - Current
Customer Service Representative
Claro Ec
11.2013 - 05.2020
Accountant
Freelance worker
01.2010 - 10.2021
BBA - Accounting And Auditing Engineer, CPA
Universidad Tecnica De Machala
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