Mercy Hogan
Clarksburg,WV
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at customer interaction and retention, completing cash register transactions and maintaining accurate records of all transactions.
Overview
9
9
years of professional experience
Work History
Rural Letter Carrier
United States Post Office
07.2022 - Current
- Delivered mail and packages to customers on prescribed route while processing check submissions, money orders and stamp purchases in field.
- Sorted mail according to order of address appearance for easy access in field.
- Signed and received mail with signature requirements upon delivery and loading.
- Maintained records on customers with mail forwarding and change of address requests.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
Scheduling & Hiring Manager
Dairy Queen
07.2020 - 05.2022
- Responsible for making and posting the weekly schedule on a workplace app
- Determined required job seeker qualifications for potential interview by reviewing and evaluating resume and application information.
- Contact : Shannon Enos 5202406568
Childcare Worker
Holy Cross Reformed Church
08.2019 - 03.2020
- Was responsible for the supervision of upwards of five children aged 1-12 years old during weekly church meetings
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
Office Assistant
Renewal Systems LLC
01.2015 - 01.2019
- Processed invoices on QuickBooks software
- Processed incoming checks from clients on QuickBooks software
- Completed clerical tasks such as filing, copying and distributing mail.
- Contact : Shawn Duell 5202456424
Education
High School Diploma -
Home School
05.2021
Skills
- Software: Familiar with QuickBooks accounting software
- CPR/FIRST AID
- Monthly Inventory
- Accounts Payable and Accounts Receivable
- Item Scanning
- Creative Solutions
- Verbal and Written Communication
- Schedule Management
- Telephone Reception
Timeline
Rural Letter Carrier
United States Post Office
07.2022 - Current
Scheduling & Hiring Manager
Dairy Queen
07.2020 - 05.2022
Childcare Worker
Holy Cross Reformed Church
08.2019 - 03.2020
Office Assistant
Renewal Systems LLC
01.2015 - 01.2019
High School Diploma -
Home School