Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mercy Hogan

Clarksburg,WV

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at customer interaction and retention, completing cash register transactions and maintaining accurate records of all transactions.

Overview

9
9
years of professional experience

Work History

Rural Letter Carrier

United States Post Office
07.2022 - Current
  • Delivered mail and packages to customers on prescribed route while processing check submissions, money orders and stamp purchases in field.
  • Sorted mail according to order of address appearance for easy access in field.
  • Signed and received mail with signature requirements upon delivery and loading.
  • Maintained records on customers with mail forwarding and change of address requests.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.

Scheduling & Hiring Manager

Dairy Queen
07.2020 - 05.2022
  • Responsible for making and posting the weekly schedule on a workplace app
  • Determined required job seeker qualifications for potential interview by reviewing and evaluating resume and application information.
  • Contact : Shannon Enos 5202406568

Childcare Worker

Holy Cross Reformed Church
08.2019 - 03.2020
  • Was responsible for the supervision of upwards of five children aged 1-12 years old during weekly church meetings
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.

Office Assistant

Renewal Systems LLC
01.2015 - 01.2019
  • Processed invoices on QuickBooks software
  • Processed incoming checks from clients on QuickBooks software
  • Completed clerical tasks such as filing, copying and distributing mail.
  • Contact : Shawn Duell 5202456424

Education

High School Diploma -

Home School
05.2021

Skills

  • Software: Familiar with QuickBooks accounting software
  • CPR/FIRST AID
  • Monthly Inventory
  • Accounts Payable and Accounts Receivable
  • Item Scanning
  • Creative Solutions
  • Verbal and Written Communication
  • Schedule Management
  • Telephone Reception

Timeline

Rural Letter Carrier

United States Post Office
07.2022 - Current

Scheduling & Hiring Manager

Dairy Queen
07.2020 - 05.2022

Childcare Worker

Holy Cross Reformed Church
08.2019 - 03.2020

Office Assistant

Renewal Systems LLC
01.2015 - 01.2019

High School Diploma -

Home School
Mercy Hogan