Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

MERCY MCDOWELL

Wildwood

Summary

Diligent, with proven ability to support sales teams and manage client relationships. Successfully coordinated sales activities and assisted in achieving key targets. Personally sold over 12k in the past 3 months. Demonstrated proficiency in team leadership and strategic planning.

Overview

7
7
years of professional experience

Work History

Sales Representative Assistant Manager

CUTCO
06.2025 - Current
  • Cultivated strong customer relationships through personalized communication and tailored solutions.
  • Identified upselling opportunities, increasing average transaction value and enhancing customer satisfaction.
  • Mentored junior sales staff, enhancing team performance and fostering a culture of continuous improvement.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.

Sales Associate

Ann Taylor Retail
04.2025 - 08.2025
  • Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
  • Managed inventory levels, ensuring stock availability and organization on the sales floor.
  • Trained and mentored new sales associates, fostering a collaborative team environment.
  • Executed visual merchandising strategies to enhance product presentation and drive sales.
  • Collaborated with management on promotional events, increasing foot traffic and engagement.

Barista Shift Supervisor

Scooters
12.2022 - 08.2023
  • Resolved conflicts between staff members in a timely manner.
  • Trained and coached baristas
  • Ensured compliance with food safety procedures and health code regulations.
  • Demonstrated ability to lead and motivate team members in a fast-paced environment.

Nanny

Rocky Mountain Window Distributors
02.2019 - 01.2023
  • Administered discipline and guidance in accordance with parental guidelines.
  • Provided transportation for errands or appointments as needed throughout the day.
  • Created stimulating and nurturing environment to enable children to feel safe.
  • Maintained an organized schedule to ensure all tasks were completed on time.

Clothing Sorter

Graces Merry Go Round
04.2021 - 12.2021
  • Identified faulty garments and took corrective action as needed.
  • Monitored inventory levels of sorted garments and replenished supplies as needed.
  • Provided assistance to other departments when necessary by moving boxes or other materials around the warehouse.
  • Ensured that all clothing items were properly tagged before being sent out for delivery.

Education

High School Diploma -

Homeschooled
Wildwood, MO
05.2021

Certificate of Technical Studies - Biblical Studies

MASTERS BAPTIST COLLEGE
Fargo, ND
05-2024

Skills

  • Operational Efficiency
  • Store Opening and Closing
  • Operational Procedures
  • Coffee Machinery
  • Sales presentations
  • Effective negotiation
  • Territory management
  • Performance analysis
  • Team building and development
  • Sales team supervision
  • Relationship building and management
  • Client needs assessments

Accomplishments

Graduated with a 3.9 GPA, while staying on the Dean's list.

Timeline

Sales Representative Assistant Manager

CUTCO
06.2025 - Current

Sales Associate

Ann Taylor Retail
04.2025 - 08.2025

Barista Shift Supervisor

Scooters
12.2022 - 08.2023

Clothing Sorter

Graces Merry Go Round
04.2021 - 12.2021

Nanny

Rocky Mountain Window Distributors
02.2019 - 01.2023

High School Diploma -

Homeschooled

Certificate of Technical Studies - Biblical Studies

MASTERS BAPTIST COLLEGE

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