MERCY NGUKU
Lathrop,California
Summary
With a proven track record at Apollo Home Health, I excel in clinical assessment and patient education, enhancing patient satisfaction scores significantly. My expertise in nursing documentation and a talent for training and mentoring teams ensure optimal patient care and data integrity.
Experienced nursing professional with strong focus on team collaboration and achieving results. Skilled in patient care, staff management, and implementing healthcare protocols. Known for ability to adapt to changing needs and providing reliable support. Committed to offering patients high-quality care with an emphasis on safety and using evidence-based practice to enhance treatment results. Dedicated and inspiring leader with experience mentoring new nurses and delivering first-rate care to all patient groups. Skilled in swiftly establishing relationships with patients to establish rapport and trust in stressful situations.
Overview
22
22
years of professional experience
1
1
Certification
Work History
RN Supervisor
Apollo Home Health
08.2023 - Current
- Managed critical situations calmly and efficiently, providing guidance to the nursing team .
- Consistently acted as a strong advocate for patients and their families, ensuring that their needs were met while navigating complex healthcare systems.
- Audited charts and reviewed clinical documents to verify accuracy.
- Improved patient satisfaction scores by fostering a collaborative and supportive team environment.
- Established strong relationships with interdisciplinary teams for seamless coordination of patient care services.
- Ensured accurate documentation of patient information in electronic medical records system for optimal data integrity and accessibility across healthcare providers.
- Providing skilled nursing care, including wound care, medication management, IV therapy, and disease management education.
LVN
Apollo Home Health
01.2019 - 08.2023
- Promoted continuity of care by maintaining detailed documentation of patients'' health status, interventions, and outcomes.
- Visited patient's homes and all assisted living communities and performed full head-to-toe assessments done each visit, including in depth COPD ,DM and CHF assessments.
- Medication teaching and reconciliation.
- Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
- Used aseptic techniques to provide sterilized wound care and dressing applications.
- Engage patients in therapeutic conversation.
LVN
Vitas Innovative Hospice Care
01.2010 - 01.2019
- Administered medications accurately and in a timely manner, ensuring proper treatment for various conditions.
- Performed routine evaluations of each patient's status, needs, and preferences.
- Monitored vital signs and assessed patients regularly, swiftly identifying any changes in condition and addressing concerns promptly.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Communicated with patients and family members regarding patient status, provided guidance, education and emotional support.
LVN Charge Nurse
Windsor Post Acute
08.2002 - 01.2010
- Documented patient vitals, behaviors and conditions to communicate concerns to supervising nurse.
- Oversaw patient conditions, administered medicine, performed interventions and took detailed records.
- Promoted continuity of care by maintaining comprehensive medical records and updating physicians on significant changes in patients'' conditions.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Took samples to complete diagnostic and routine assessment tests.
Education
Master of Science - Nursing Leadership And Management
Capella University
Minneapolis, MN09-2024
Bachelor of Science - Nursing
Capella University
Minneapolis, MN03-2024
Associate of Science - Nursing
ICHS
Boynton Beach, FL04-2023
Nursing
City College of San Francisco
San Francisco, CA05-2002
Skills
- Nursing documentation
- Clinical assessment
- Patient education
- Training and mentoring
- Patient care assessment
- Compassionate
- Dependability
- Effective Communicator
- Efficient and reliable team leader and team player
- Empathy
- Patient Management
- Patient privacy and confidentiality
- Patient-focused Care
- Problem Solving
- Professional bedside manner
- Strong clinical judgment
- Tracheostomy Care
- Willingness to work
- Wound vacs
- IV Therapy
Certification
- CA RN License #95348620 Ex11/30/2026
Timeline
RN Supervisor
Apollo Home Health
08.2023 - Current
LVN
Apollo Home Health
01.2019 - 08.2023
LVN
Vitas Innovative Hospice Care
01.2010 - 01.2019
LVN Charge Nurse
Windsor Post Acute
08.2002 - 01.2010
Master of Science - Nursing Leadership And Management
Capella University
Bachelor of Science - Nursing
Capella University
Associate of Science - Nursing
ICHS
Nursing
City College of San Francisco
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