Mercy Soffo
Laurel,MD
Summary
Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients.
Overview
5
5
years of professional experience
Work History
Volunteer
Student Support Network
03.2023 - 04.2023
- Enhanced community engagement by organizing and leading outreach events.
- Improved organizational efficiency by streamlining volunteer onboarding processes.
- Promoted environmental awareness with educational workshops and hands-on activities.
- Boosted fundraising efforts, securing valuable donations through targeted campaigns.
Volunteer
Charity Clothing Pickup
08.2021 - 08.2021
- Charity Closet, Helping clients with business attires, preparing them for job interviews, Sorting donated attires and steaming them so they could go on racks, Worked cashier
- Student Support Network, Sorting donations items and arranging them on different shelves according to labels, Providing food, and necessities to students, and families in Baltimore County, Making birthday cards for children/packaging food for holidays.
Patient Sitter
Pavilion Health Center
07.2018 - 10.2019
- Took initiative to investigate anomalies in behavior or physical condition and advocated for further evaluation by skilled professionals
- Supervised daily activities and provided assistance to staff
- Evaluated patient behavior and condition and reported new or unusual issues to doctor and family members
- Monitored progress and documented patient health status changes to keep care team updated
- Pursued new techniques and trends for working with dementia patients to provide mental stimulation
- Developed rapport to create safe and trusting environment for care
- Engaged patient in appropriate stimulation activities including arts and crafts, music, sensory experiences and physical activity
- Monitored medications for interactions and need for change to manage health conditions
Education
Master of Science - Social Work
Morgan State University
Baltimore, MD05.2026
Bachelor of Science - Family And Community Services
Towson University
Baltimore, MD05.2023
Skills
- Teamwork
- Critical thinking
- Supply Coordination
- Cultural awareness
- Good listening skills
- Community Engagement
Languages
French
Native or Bilingual
Timeline
Volunteer
Student Support Network
03.2023 - 04.2023
Volunteer
Charity Clothing Pickup
08.2021 - 08.2021
Patient Sitter
Pavilion Health Center
07.2018 - 10.2019
Master of Science - Social Work
Morgan State University
Bachelor of Science - Family And Community Services
Towson University