Mercy Wilfred

Scheduling appointments for management team (12 people) of a telecommunications company, managing calendars, and organizing files.

Composed letters, memos, reports, emails, presentations, and other written correspondence.

* Managing the reception and ensuring welcoming and efficient environment for clients and staff.

* Answering and directing phone calls, as well as responding to emails and messages.

* Maintaining accurate records, databases, and spreadsheets.

* Making travel arrangements, and processing expense reports.

* Responding to customer inquiries, and resolving issues in a timely and professional manner.

*Strong social skills and a positive attitude.

* Collaborating with the team to ensure smooth office operations and support company goals.

*Support employees in a variety of ways to keep them productive and happy in the office.

*Ability to multi-task and pivot quickly in a fast paced environment.

Self-employed entrepreneur specializing in fashion design creating innovative styles, sketching, and crafting bespoke wedding dresses, ensuring each is a unique masterpiece.

Assessing customer needs and preferences.

Identifying various design and material options to meet customer needs.

Managing the team of 22 employees, including hiring, providing orientation, setting goals and assessing progress, giving feedback and establishing compensation, as well as team-building.