MERCY G. RAMIREZ
Brownsville,TX
Summary
Detail-oriented Biomedical Science graduate with hands-on experience creating procedural documentation and training materials in a clinical setting. Experienced in producing step-by-step written guides and instructional videos to train staff on medical documentation processes. Strong ability to translate complex information into clear, structured, and user-friendly content while maintaining confidentiality and accuracy.
Overview
4
4
years of professional experience
Work History
Medical Scribe & Clinical Documentation Specialist
ABC Pediatrics
06.2025 - 10.2025
- Translated complex medical and administrative processes into clear, structured, user-friendly content, improving staff understanding, reducing documentation errors, and supporting efficient onboarding
- Created 25+ step-by-step written procedure guides and 12+ instructional videos to train staff on the full scope of clinical workflows, from shift preparation and documentation processes to assisting providers during procedures
- Accurately documented patient histories, symptoms, diagnoses, and treatment plans in real time during 60+ physician-patient interactions, ensuring records were complete and precise
- Supported providers during patient visits by assisting with clinical procedures and facilitating smooth care delivery, while maintaining HIPAA compliance and safety standards
Provider
Crossway Home Care Services
01.2025 - 06.2025
- Provided daily personalized care while accurately documenting client activities, health status, and care notes for ~20 hours per week
- Maintained a safe and supportive environment for the client, demonstrating reliability, adaptability, and attention to detail
English Tutor
Volunteer
08.2024 - 05.2025
- Guided 2-3 students per week in developing stronger essays, improving grammar, and refining writing clarity to communicate ideas effectively
- Developed customized lesson plans to enhance students' understanding of English grammar and writing skills.
Ticketing Events Assistant
12th Man Foundation
09.2021 - 07.2024
- Efficiently managed 100+ customer and donor accounts to resolve issues and strengthen client relationships.
- Produced detailed financial reports to track sale transactions and cash-handling activities.
Education
Bachelor of Science - Biomedical Science, Spanish
Texas A&M University
College Station, TX06-2024
High School Diploma - Biomedical Science
Rivera Early College High School
Brownsville, TX06-2020
Skills
- Technical & procedural writing
- Training material & instructional content creation
- Editing, proofreading & document formatting
- Content organization & information structuring
- Clinical documentation & medical terminology
- EMR/EHR documentation systems
- HIPAA & compliance awareness
- Microsoft Office (Word, Excel, PowerPoint) and EndNote
Timeline
Medical Scribe & Clinical Documentation Specialist
ABC Pediatrics
06.2025 - 10.2025
Provider
Crossway Home Care Services
01.2025 - 06.2025
English Tutor
Volunteer
08.2024 - 05.2025
Ticketing Events Assistant
12th Man Foundation
09.2021 - 07.2024
Bachelor of Science - Biomedical Science, Spanish
Texas A&M University
High School Diploma - Biomedical Science
Rivera Early College High School
Awards And Acknowledgements
- Greater Texas Foundation 2.0 | 3-year full ride scholarship
- Regent's Scholar | 4-year scholarship
- Top 1% of graduating high school class (2018-2020)
Coursework
- Technical Business Writing
- Communicating Biological Research to the Public
- Organic Chemistry I & II (Lecture and Lab)
- Integrated Human Anatomy and Physiology I & II (Lecture and Lab)
- Biomedical Microbiology