Mered Sisay
Silver Spring,MD
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
1
1
year of professional experience
Work History
Wheelchair Agent
G2 Secured Staff
Denver, CO
03.2024 - 04.2025
- Pushed wheelchairs with passengers through terminal and gate areas to ease transport.
- Helped passengers complete safe journeys by securing belts, locking down wheelchairs, and stowing baggage in correct locations.
- Monitored customer satisfaction levels by engaging in regular conversations with clients.
- Ensured that all safety protocols were followed when assisting customers.
- Furnished customers with information on routes, gates, and terminals to assuage baggage and boarding concerns.
- Worked successfully with a diverse group of coworkers to accomplish goals.
- Demonstrated safety procedures to passengers and answered questions about equipment use.
- Assisted with customer requests and answered questions to improve satisfaction.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Education
High School Diploma -
Wukro Secondery School
Ethiopia 08-2000
Skills
- Safety protocol adherence
- Time management
- Equipment demonstration
- Client relationship management
- Problem resolution
- Effective communication
- Teamwork
- Multitasking capacity
- Performance improvements
- Adaptability and flexibility
Timeline
Wheelchair Agent
G2 Secured Staff
03.2024 - 04.2025
High School Diploma -
Wukro Secondery School
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