Merediethe Morris
Summary
Result driven, ambitious, initiative-taking professional with many years of customer service and executive administrative assistant experience. Able to function in any fast-paced environment. Prior employment history dictates the above average ability to manage any given task, while keeping the company's goal in mind.
Overview
15
15
years of professional experience
Work History
Inside Sales Representative
QuikServ
07.2023 - Current
- Answer customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Used CRM software to maintain detailed contact logs and account records.
- Negotiated prices and terms of sales with potential customers to reach mutually beneficial agreement.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Attend monthly sales meetings and quarterly sales trainings.
Inside Sales
Daikin Comfort Technologies
07.2022 - 06.2023
- Answer inbound calls in a timely manner
- Assist callers with orders and part diagnosis
- Extensive research for custom parts
- Maintain new business spreadsheet
- Maintain suspense and reserve orders
- Promote products and service
- Communicate with outside vendors for parts
- Place purchase orders from the factory
- Monitor order status and act accordingly
- Maintain special accounts inventory
- Worked closely with inside sales team members to maximize lead generation efforts and drive overall sales growth.
- Implemented targeted marketing campaigns, generating high-quality leads for the inside sales team to pursue.
- Cultivated inbound sales inquiries to successfully convert leads to sales appointments.
- Collaborated with team members to achieve store sales goals and exceed monthly targets.
Inside Sales • Parts Specialist
Heat Transfer Solutions
11.2020 - 06.2022
- Served customers in-store and by telephone to answer questions and place orders.
- Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
- Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
- Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
- Conducted thorough research on complex parts inquiries, ensuring accurate information was provided to customers and colleagues.
- Worked with vendors to place new orders, handle shortage and resolve defective parts issues.
- Achieved high order accuracy rates by carefully reviewing documentation before submitting purchase requests to suppliers.
Accounts Payable Specialist
Texas State Optical
03.2017 - 06.2020
- Ensured timely payments for all invoices, maintaining strong relationships with vendors and suppliers.
- Reduced invoice processing time with accurate data entry and timely vendor communication.
- Reached out to vendors and customers to verify information and follow up on client issues.
- Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
- Maintained compliance with internal controls and external regulations related to accounts payable processes.
- Entered figures using 10-key calculator to compute data quickly.
- Handled day-to-day accounting processes to drive financial accuracy.
- Input financial data and produced reports using Excel spreadsheets.
Branch Administrator
Premium Energy Group/Premium Valve LLC
12.2014 - 08.2016
- Switchboard operator
- Assist branch manager and VP
- Monitor/input payroll in ADP
- Fax, file, scan and distribute mail
- Create and ship all Fedex and Ups packages
- Greet incoming visitors
- Maintain various Excel spreadsheets
-
Inventory Control Specialist
Array Holdings
01.2014 - 12.2014
- Update work orders on Excel spreadsheets
- Received and count stock items
- Switchboard operator
- Physical count to help identify variances
- Special accounting projects as needed
Executive Administrative Assistant
Premium Valve LLC
12.2010 - 02.2013
- Coordinate meetings and conferences
- Sort mail and managed accordingly
- Managed daily invoices, reports and proposals
- Made travel arrangements for all executive's
- Maintained and balanced executive's expenses
Education
San Jacinto College North
Houston, Tx01.1986
High School Diploma -
C.E. King High School
Houston, TX06-1984
Skills
- Exceptional customer service
- Close attention to detail
- Cheerful and energetic
- Decision-making
- Dependable
- Multitasking Abilities
Timeline
Inside Sales Representative
QuikServ
07.2023 - Current
Inside Sales
Daikin Comfort Technologies
07.2022 - 06.2023
Inside Sales • Parts Specialist
Heat Transfer Solutions
11.2020 - 06.2022
Accounts Payable Specialist
Texas State Optical
03.2017 - 06.2020
Branch Administrator
Premium Energy Group/Premium Valve LLC
12.2014 - 08.2016
Inventory Control Specialist
Array Holdings
01.2014 - 12.2014
Executive Administrative Assistant
Premium Valve LLC
12.2010 - 02.2013
San Jacinto College North
High School Diploma -
C.E. King High School
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