Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Meredith Barton

Mulino

Summary

Dynamic Store Manager with a proven track record at Coastal, excelling in customer service and inventory management. Enhanced team performance through effective training and mentoring, resulting in increased customer satisfaction. Skilled in problem-solving and team leadership, I implemented innovative merchandising strategies that significantly boosted sales and fostered a loyal customer base.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Store Manager

Coastal
04.2014 - Current
  • Led daily store operations, ensuring exceptional customer service and adherence to company policies.
  • Developed and implemented strategies to optimize inventory management and reduce stock discrepancies.
  • Trained and mentored staff on sales techniques, enhancing team performance and product knowledge.
  • Analyzed sales data to identify trends, adjusting merchandising strategies to maximize revenue potential.
  • Oversaw visual merchandising efforts, creating appealing displays that increased foot traffic and customer engagement.
  • Conducted regular staff evaluations, providing constructive feedback for continuous improvement and professional growth.
  • Initiated community outreach programs, strengthening brand presence and fostering customer loyalty through local partnerships.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Assisted with hiring, training and mentoring new staff members.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Approved regular payroll submissions for employees.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Supervised guests at front counter, answering questions regarding products.
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
  • Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
  • Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
  • Developed a successful employee retention plan, reducing staff turnover rates significantly.
  • Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
  • Implemented a loyalty program that boosted repeat business and increased overall sales revenue.
  • Fostered culture of excellence and accountability among staff, resulting in higher employee morale and lower turnover rates.
  • Reduced employee turnover by creating supportive work environment and recognizing outstanding performance.
  • Optimized checkout process to reduce wait times, improving customer satisfaction scores.
  • Enhanced employee performance and satisfaction by establishing clear goals and providing regular feedback.
  • Implemented loss prevention strategies, significantly reducing shrinkage.
  • Oversaw daily operations to ensure compliance with health and safety standards, maintaining safe environment for both staff and customers.
  • Coordinated in-store events to increase foot traffic, partnering with local businesses and community organizations for mutual benefit.
  • Boosted overall store sales by implementing innovative marketing strategies and exceptional customer service standards.
  • Implemented customer feedback system to address and quickly rectify any issues, thereby enhancing customer loyalty.
  • Cultivated strong team by hiring motivated individuals and fostering collaborative workplace, leading to improved store performance.
  • Managed inventory levels to minimize waste and ensure product availability, supporting customer satisfaction and sales efficiency.
  • Increased community engagement by participating in local events and sponsoring youth sports teams, raising store's profile.
  • Conducted market research to better understand local consumer base, tailoring store offerings to meet their needs.
  • Streamlined communication between staff and management, ensuring that all team members were informed of policy changes and promotions.
  • Negotiated with vendors to introduce new products that matched consumer trends, keeping store's offerings fresh and appealing.
  • Developed rewards program that significantly increased repeat business by rewarding loyal customers.
  • Analyzed sales data to identify trends and adjust inventory accordingly, preventing stockouts of popular items.
  • Streamlined store operations to reduce costs, negotiating with suppliers for better pricing and optimizing staff schedules for peak times.
  • Enhanced team performance with comprehensive training programs, leading to improved customer service and operational efficiency.

Part Time Retail Cashier

Valley Wide
09.2013 - 04.2014
  • Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
  • Maintained organized checkout area, enhancing customer experience and operational flow.
  • Assisted customers with product inquiries, providing knowledgeable recommendations to improve satisfaction.
  • Trained new cashiers on register operations and customer service protocols to enhance team performance.
  • Developed strong relationships with regular customers, fostering loyalty and repeat business through personalized service.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

High School Diploma -

Minico
Rupert, ID

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Store operations
  • Customer service management
  • Training and mentoring
  • Store opening and closing
  • Team leadership
  • Friendly and positive
  • Outstanding communication skills
  • Team leadership and coaching
  • Inventory management
  • Store merchandising
  • Shift scheduling

Certification

  • Certified Silver Technician, Stihl
  • Certified in CPR
  • Food Handlers License
  • Responsible Person For FFL License for Firearms

Timeline

Store Manager

Coastal
04.2014 - Current

Part Time Retail Cashier

Valley Wide
09.2013 - 04.2014

High School Diploma -

Minico