Meredith Bennett
Park Hills,MO.
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate employee with strong organizational skills eager to secure entry-level Pathology Assistant position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
27
27
years of professional experience
2
2
Certifications
Work History
Senior Security Care Aide
Southeast Missouri Mental Health Center
Farmington, Missouri
02.2016 - Current
- Led engaging individual and group activities to promote resident involvement
- Supported patients with customized patient teaching tools
- Utilize effective communication skills in person, over the telephone, and written
- Provide excellent patient care
- Utilize effective problem solving skills
- Ability to deescalate patients during emotional/behavioral/psychiatric outbursts.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Furthered skills by actively taking part in employee training and taking classes to improve skills.
- Documented residents' mental status, sleep, and eating patterns in medical record books.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
Domestic Violence Advocate, Southeast Missouri Domestic Violence Council
Bonne Terre, Missouri
08.2015 - 02.2016
- Provide excellent client care
- Conduct interviews with potential clients to determine eligibility for admission
- Maintain the cleanliness of the facility
- Maintain accurate paperwork and charting
- Provide emotional support to victims of domestic violence.
Lead Direct Care Supervisor
Mineral Area CPRC
Farmington, Missouri
05.2012 - 08.2015
- Schedule patient appointments, annual lab work, and doctor's office visits for residential patients
- Scheduling of up to 15 staff members
- Assisted approximately 15 customers each day with treatment questions
- Monitored 15 behavioral/psychological residential patients daily and provided them with structure, education, and security
- Supervised a 15 bed residential home
- Performed admission and discharge duties in a residential environment
- Dispensed patient medication and maintained medical records for patients
- Charted patient information, behavioral sheets, vital signs, and concerns
- Attended and participated in Treatment Team meetings to better provide for and monitor patients
- General office work including answering multiple phone calls, sending and receiving business emails, use of basic office equipment
- Provide training and guidance to new and existing employees.
- Spearheaded and implemented new projects to expand scope of engagement.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
Pharmacy Technician
Walgreens Pharmacy
Farmington, Missouri
03.2009 - 05.2012
- Ordered medicines daily to ensure compliance with demands and needs
- Refilled medications, provided exemplary customer service to patients, offered insight into over-the-counter products and verified insurance benefits
- Created new customer profiles and updated changes such as demographics, allergies, and new medications in pharmacy computer systems
- Verified prescriptions by contacting the physicians' office
- Maintained lines of communication with patients, providing instructions and general support
- Prepared medication labels with item name and quantity
- Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems
- Entered orders into the system and filled medication orders.
Quality Care Specialist/Escalation Help Desk
Accent Marketing
Farmington, Missouri
02.2006 - 01.2009
- Maintained quality assurance procedure documentation
- Scored customer service agents performance and entered scored into the office database
- Listened in on customer service phone calls and provided feedback to call agents
- Answered customer care calls and provide customers with excellent customer service.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Coordinated with various departments to resolve technical and operational issues.
Behavioral Health Technician
Southeast Missouri Behavioral Health
Farmington, Missouri
02.1998 - 02.2006
- Learned to recognize behaviors associated with substance abuse and recognize the signs of being under the influence of alcohol or drugs
- Followed standard admissions procedures and documentation requirements for all client intakes
- Performed searches of resident belongings prior to admissions and throughout stays
- Maintained all client and employee areas in good working order and with adequate supplies
- Educated clients on important life skills, including housekeeping and food preparation
- Developed and deepened relationships with fellow staff members to enhance team collaboration
- Documented behavioral incidents in a thorough and accurate fashion
- Developed appropriate policies for the identification of medically-related social and emotional needs of clients
- Learned to recognize behaviors associated with substance abuse and recognize the signs of being under the influence of alcohol or drugs
- Followed standard admissions procedures and documentation requirements for all client intakes
- Performed searches of resident belongings prior to admissions and throughout stays
- Maintained all client and employee areas in good working order and with adequate supplies
- Educated clients on important life skills, including housekeeping and food preparation
- Developed and deepened relationships with fellow staff members to enhance team collaboration
- Documented behavioral incidents in a thorough and accurate fashion
- Developed appropriate policies for the identification of medically-related social and emotional needs of clients
- Training and guidance of new/existing employees
Respiratory Care
Practitioner, Washington County Memorial Hospital
Potosi, Missouri
06.1996 - 08.1998
- Maintained patient medical records with treatment effectiveness and health outcomes
- Cared for patients by providing respiratory treatments using T-Bird Ventilator, oxygen therapy, obtaining arterial blood gases, and providing oxygen therapy
- Evaluated health education needs of patients and provided necessary training and instruction
- Cleaned and sterilized instruments and disposed of contaminated supplies
- Ensured the accuracy of public information and materials
- Jumped in to fill gaps for on call rotation when necessary
- Frequently commended for maintaining the safety, respect and dignity of residents
- Maintained all confidential personnel files, licensing and CPR compliance records.
- Documented treatment effectiveness and patient outcomes in medical records.
- Cooperated and communicated with physicians to deliver patient satisfaction and meet compliance with set standards.
- Aided physicians with various procedures such as bronchoscopies, ventilator management, and intubations.
- Provided antibiotics, bronchodilators, and anti-inflammatory medications with hand-held nebulizers, metered-dose inhalers and positive pressure equipment.
- Managed and operated mechanical ventilators to deliver airway management.
- Monitored patient's physiological responses to therapy such as vital signs, arterial blood gases, and blood chemistry changes.
- Maintained accurate patient records to track patients' medical history and treatment plans.
- Administered oxygen therapy, aerosol therapy and inhalation therapy to improve patients' breathing and lung function.
Education
High School Diploma -
Potosi High School
Skills
Patient care
undefinedCertification
CPR/First Aid Certification
Timeline
Senior Security Care Aide
Southeast Missouri Mental Health Center
02.2016 - Current
Domestic Violence Advocate, Southeast Missouri Domestic Violence Council
08.2015 - 02.2016
Lead Direct Care Supervisor
Mineral Area CPRC
05.2012 - 08.2015
Pharmacy Technician
Walgreens Pharmacy
03.2009 - 05.2012
Quality Care Specialist/Escalation Help Desk
Accent Marketing
02.2006 - 01.2009
Behavioral Health Technician
Southeast Missouri Behavioral Health
02.1998 - 02.2006
Respiratory Care
Practitioner, Washington County Memorial Hospital
06.1996 - 08.1998
High School Diploma -
Potosi High School
CPR/First Aid Certification
Class E Driver’s License
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