Meredith Bennett
Park Hills,MO.
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate employee with strong organizational skills eager to secure entry-level Pathology Assistant position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
27
27
years of professional experience
2
2
Certifications
Work History
Senior Security Care Aide
Southeast Missouri Mental Health Center
Farmington, Missouri
02.2016 - Current
- Led engaging individual and group activities to promote resident involvement
- Supported patients with customized patient teaching tools
- Utilize effective communication skills in person, over the telephone, and written
- Provide excellent patient care
- Utilize effective problem solving skills
- Ability to deescalate patients during emotional/behavioral/psychiatric outbursts.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Furthered skills by actively taking part in employee training and taking classes to improve skills.
- Documented residents' mental status, sleep, and eating patterns in medical record books.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
Domestic Violence Advocate, Southeast Missouri Domestic Violence Council
Bonne Terre, Missouri
08.2015 - 02.2016
- Provide excellent client care
- Conduct interviews with potential clients to determine eligibility for admission
- Maintain the cleanliness of the facility
- Maintain accurate paperwork and charting
- Provide emotional support to victims of domestic violence.
Lead Direct Care Supervisor
Mineral Area CPRC
Farmington, Missouri
05.2012 - 08.2015
- Schedule patient appointments, annual lab work, and doctor's office visits for residential patients
- Scheduling of up to 15 staff members
- Assisted approximately 15 customers each day with treatment questions
- Monitored 15 behavioral/psychological residential patients daily and provided them with structure, education, and security
- Supervised a 15 bed residential home
- Performed admission and discharge duties in a residential environment
- Dispensed patient medication and maintained medical records for patients
- Charted patient information, behavioral sheets, vital signs, and concerns
- Attended and participated in Treatment Team meetings to better provide for and monitor patients
- General office work including answering multiple phone calls, sending and receiving business emails, use of basic office equipment
- Provide training and guidance to new and existing employees.
- Spearheaded and implemented new projects to expand scope of engagement.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
Pharmacy Technician
Walgreens Pharmacy
Farmington, Missouri
03.2009 - 05.2012
- Ordered medicines daily to ensure compliance with demands and needs
- Refilled medications, provided exemplary customer service to patients, offered insight into over-the-counter products and verified insurance benefits
- Created new customer profiles and updated changes such as demographics, allergies, and new medications in pharmacy computer systems
- Verified prescriptions by contacting the physicians' office
- Maintained lines of communication with patients, providing instructions and general support
- Prepared medication labels with item name and quantity
- Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems
- Entered orders into the system and filled medication orders.
Quality Care Specialist/Escalation Help Desk
Accent Marketing
Farmington, Missouri
02.2006 - 01.2009
- Maintained quality assurance procedure documentation
- Scored customer service agents performance and entered scored into the office database
- Listened in on customer service phone calls and provided feedback to call agents
- Answered customer care calls and provide customers with excellent customer service.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Coordinated with various departments to resolve technical and operational issues.
Behavioral Health Technician
Southeast Missouri Behavioral Health
Farmington, Missouri
02.1998 - 02.2006
- Learned to recognize behaviors associated with substance abuse and recognize the signs of being under the influence of alcohol or drugs
- Followed standard admissions procedures and documentation requirements for all client intakes
- Performed searches of resident belongings prior to admissions and throughout stays
- Maintained all client and employee areas in good working order and with adequate supplies
- Educated clients on important life skills, including housekeeping and food preparation
- Developed and deepened relationships with fellow staff members to enhance team collaboration
- Documented behavioral incidents in a thorough and accurate fashion
- Developed appropriate policies for the identification of medically-related social and emotional needs of clients
- Learned to recognize behaviors associated with substance abuse and recognize the signs of being under the influence of alcohol or drugs
- Followed standard admissions procedures and documentation requirements for all client intakes
- Performed searches of resident belongings prior to admissions and throughout stays
- Maintained all client and employee areas in good working order and with adequate supplies
- Educated clients on important life skills, including housekeeping and food preparation
- Developed and deepened relationships with fellow staff members to enhance team collaboration
- Documented behavioral incidents in a thorough and accurate fashion
- Developed appropriate policies for the identification of medically-related social and emotional needs of clients
- Training and guidance of new/existing employees
Respiratory Care
Practitioner, Washington County Memorial Hospital
Potosi, Missouri
06.1996 - 08.1998
- Maintained patient medical records with treatment effectiveness and health outcomes
- Cared for patients by providing respiratory treatments using T-Bird Ventilator, oxygen therapy, obtaining arterial blood gases, and providing oxygen therapy
- Evaluated health education needs of patients and provided necessary training and instruction
- Cleaned and sterilized instruments and disposed of contaminated supplies
- Ensured the accuracy of public information and materials
- Jumped in to fill gaps for on call rotation when necessary
- Frequently commended for maintaining the safety, respect and dignity of residents
- Maintained all confidential personnel files, licensing and CPR compliance records.
- Documented treatment effectiveness and patient outcomes in medical records.
- Cooperated and communicated with physicians to deliver patient satisfaction and meet compliance with set standards.
- Aided physicians with various procedures such as bronchoscopies, ventilator management, and intubations.
- Provided antibiotics, bronchodilators, and anti-inflammatory medications with hand-held nebulizers, metered-dose inhalers and positive pressure equipment.
- Managed and operated mechanical ventilators to deliver airway management.
- Monitored patient's physiological responses to therapy such as vital signs, arterial blood gases, and blood chemistry changes.
- Maintained accurate patient records to track patients' medical history and treatment plans.
- Administered oxygen therapy, aerosol therapy and inhalation therapy to improve patients' breathing and lung function.
Education
High School Diploma -
Potosi High School
Skills
Patient care
Indirect Patient Care
Medication Administration
Clinical quality program standards
Medical office administration
Direct Patient Care
Verbal and written communication skills
Medical Records Management
Patient Management
Behavioral Management
Certification
CPR/First Aid Certification
Timeline
Senior Security Care Aide
Southeast Missouri Mental Health Center
02.2016 - Current
Domestic Violence Advocate, Southeast Missouri Domestic Violence Council
08.2015 - 02.2016
Lead Direct Care Supervisor
Mineral Area CPRC
05.2012 - 08.2015
Pharmacy Technician
Walgreens Pharmacy
03.2009 - 05.2012
Quality Care Specialist/Escalation Help Desk
Accent Marketing
02.2006 - 01.2009
Behavioral Health Technician
Southeast Missouri Behavioral Health
02.1998 - 02.2006
Respiratory Care
Practitioner, Washington County Memorial Hospital
06.1996 - 08.1998
High School Diploma -
Potosi High School