Meredith Black
New York,NY
Summary
A highly motivated and passionate worker with over 10 years of experience working in a fast-paced hospitality environment. Demonstrates ability to manage multiple tasks in a timely and efficient manner. Possesses excellent customer service and communication skills, as well as a strong attention to detail.
Overview
8
8
years of professional experience
Work History
Software Engineer
Nordstrom
01.2021 - Current
- Consistently met project deadlines by effectively managing time and prioritizing tasks according to importance.
- Provided technical guidance to junior developers, fostering a positive team environment and promoting professional growth.
- Established efficient communication channels within the team, leading to better collaboration among members during project development phases.
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
Bartender/VIP Bottle Server
Spazio
02.2021 - 03.2022
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Exhibited exceptional multitasking abilities while managing multiple tables simultaneously without sacrificing quality of service.
- Worked closely with DJs and entertainers to create a lively atmosphere that encouraged guests to spend more time at the venue.
- Increased overall sales by upselling premium bottles, mixers, and additional services.
Bartender/VIP Bottle Server
Camelot
07.2020 - 07.2021
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Maintained a high volume bar without compromising on quality of service or attention to customer needs
- Delivered exceptional service by attentively engaging with VIP clients and anticipating their needs.
Bartender
The Breakers Palm Beach, Inc
02.2020 - 01.2021
- Guided guests through an immersive cocktail experience to establish repeat customers
- Memorized an extensive wine list to pair customers with rare and notable wines to increase sales and improve customer satisfaction
- Streamlined drink preparation processes for faster service, resulting in higher customer satisfaction.
- Managed inventory levels and placed orders for liquor, beer, wine, and other supplies to maintain optimal stock levels.
Bartender/VIP Bottle Server
GVO
09.2017 - 12.2019
- Streamlined drink preparation processes for faster service during peak hours.
- Increased customer satisfaction by providing efficient and friendly service in a high-volume environment.
- Developed strong rapport with regular customers, fostering a sense of loyalty and community within the establishment.
- Coordinated special event bartending, working closely with event planners to create customized drink menus and ensure a memorable experience for guests.
- Contributed to increased sales by upselling premium spirits and promoting nightly specials effectively.
Bar Manager/Bartender/Cocktail Server
Level 8 Lounge
01.2016 - 12.2019
- Closed out cash register and prepared cashier report at close of business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Streamlined inventory management for optimal stock levels and reduced waste.
Education
Bachelor of Science - Computer Science
Florida State University
Tallahassee, FL12.2019
Skills
- Exceptional customer service
- VIP Clientele Handling
- Efficient multitasking
- Sales strategy
- Venue Promotion
- High Stress Tolerance
Timeline
Bartender/VIP Bottle Server
Spazio
02.2021 - 03.2022
Software Engineer
Nordstrom
01.2021 - Current
Bartender/VIP Bottle Server
Camelot
07.2020 - 07.2021
Bartender
The Breakers Palm Beach, Inc
02.2020 - 01.2021
Bartender/VIP Bottle Server
GVO
09.2017 - 12.2019
Bar Manager/Bartender/Cocktail Server
Level 8 Lounge
01.2016 - 12.2019
Bachelor of Science - Computer Science
Florida State University