Meredith Bocan
CLEVELAND,OH
Summary
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
3
3
years of professional experience
Work History
Server
P.J. McIntyre's Irish Pub
Cleveland, OH
08.2023 - Current
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Developed positive relationships with regular customers through friendly conversation.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Trained new employees to perform duties.
Babysitter
Various Families
Cleveland, OH
03.2022 - Current
- Providing a safe environment for children to explore their curiosity and creativity.
- Developing creative ways to encourage learning through everyday experiences.
- Maintaining a positive attitude while being patient and understanding with the children.
- Using problem-solving skills to anticipate potential issues before they arise.
- Establishing trust through consistent communication with both parents and kids.
- Remaining alert at all times while caring for multiple children simultaneously.
Retail Sales Associate
Summer Camp Outfitters
Rocky River, OH
04.2023 - 03.2024
- Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
- Organized displays to attract customers and promote sales.
- Tracked inventory levels throughout the day and restocked items as needed.
- Initiated friendly conversation with customers to determine level of assistance required.
Cashier
Lake Road Market
Rocky River, OH
07.2021 - 08.2023
- Followed company security procedures for handling large sums of money.
- Conducted price checks for special orders or discounts as requested by customers.
- Performed other duties as assigned by management.
- Greeted customers and answered any questions they had about the store's products and services.
- Answered customer inquiries regarding store policies and procedures.
Education
High School Diploma -
Magnificat High School
Rocky River, OH05-2022
Some College (No Degree) - Health Sciences
Cleveland State University
Cleveland, OHSkills
- Customer Service
- Merchandise Display
- Teamwork
- Phone Etiquette
- Positive and professional
- Interpersonal and written communication
- Point of Sale (POS) system operations
- Problem-Solving
References
References available upon request.
Timeline
Server
P.J. McIntyre's Irish Pub
08.2023 - Current
Retail Sales Associate
Summer Camp Outfitters
04.2023 - 03.2024
Babysitter
Various Families
03.2022 - Current
Cashier
Lake Road Market
07.2021 - 08.2023
High School Diploma -
Magnificat High School
Some College (No Degree) - Health Sciences
Cleveland State University
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