Summary
Overview
Work History
Education
Skills
Timeline
Generic

Meredith Brooks

Alvarado,TX

Summary

Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience

Work History

Team Member

Spring Creek BBQ
Burleson, TX
12.2023 - Current
  • Stayed informed of company and store updates from leadership.
  • Analyzed key performance indicators to identify effective strategies.
  • Developed positive customer relationships through friendly greeting and excellent service.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Answered phone calls regarding inquiries about products or services.
  • Collaborated with team members to maximize productivity and efficiency.
  • Greeted customers upon entering the store with friendly demeanor.
  • Maintained a clean and organized work area throughout shift.

Restaurant Team Member

Masseys BBQ
Alvarado, TX
12.2022 - 10.2023
  • Operated dishwasher following safety guidelines for cleaning dishes properly.
  • Directed patrons to restrooms and other amenities within facility.
  • Greeted customers and provided menus.
  • Followed health code regulations when handling food items safely.
  • Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
  • Refreshed inventory supplies for drink and napkin stations.
  • Made meals in accordance with company standards and requirements.
  • Cleaned cooking equipment after use according to safety protocols.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Maintained cleanliness of dining area by wiping down surfaces, sweeping floors.
  • Prepared variety of foods according to exact instructions and recipe specifications.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Cleaned counters and common areas to minimize spread of germs.
  • Trained new employees on restaurant procedures and plating techniques.
  • Packaged and bagged cooked food and prepared items.
  • Assembled and served meals according to specific guest requirements.
  • Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
  • Ensured all dishes were prepared according to restaurant standards.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.

Host

Applebees
Lake Worth, TX
06.2023 - 06.2023
  • Greeted guests upon arrival and provided them with menus.
  • Answered customer inquiries regarding the menu, restaurant services, and special promotions.
  • Took reservations over phone and in person.
  • Provided customers with accurate wait times and monitored waiting list.
  • Assisted servers in seating guests by escorting them to their tables.
  • Managed dining room layout to maximize efficiency of staff members.
  • Maintained cleanliness of lobby area, including wiping down tables and chairs.
  • Ensured compliance with health and safety regulations within the restaurant.
  • Served as point-of-contact for resolving guest complaints or special requests.
  • Provided excellent customer service by anticipating customer needs.
  • Resolved conflicts between customers when necessary.
  • Enforced all alcohol laws strictly while serving alcoholic beverages.

Server

Bennys
Alvarado, TX
04.2022 - 10.2022
  • Maintained records of transactions made during shift as required by law or company policy.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Informed customers of daily specials and signature menu items.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Assisted in preparing salads, appetizers and desserts to speed up food service.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Stayed informed about daily specials, new menu items, promotions.
  • Trained new employees to perform duties.
  • Presented menus to patrons to answer questions about offered items and make suitable recommendations.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.

Team Member

Whatabuger
Alvarado, TX
06.2021 - 12.2021
  • Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Organized takeout orders for customers on the go or ordering ahead of time.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Collaborated with team to deliver timely service of items.
  • Trained new team members on restaurant policies and procedures.
  • Addressed complaints to kitchen staff and served replacement items.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Oversaw inventory in buffet and reported replacement needs to kitchen management.
  • Stocked front-of-house supplies such as napkins, utensils, straws.
  • Collected money, made change and counted out register at end of shift.

Restaurant Team Member

On The Border
Lake Worth , TX
01.2021 - 03.2021
  • Directed patrons to restrooms and other amenities within facility.
  • Followed health code regulations when handling food items safely.
  • Greeted customers and provided menus.
  • Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
  • Refreshed inventory supplies for drink and napkin stations.
  • Made meals in accordance with company standards and requirements.
  • Cleaned cooking equipment after use according to safety protocols.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Followed restaurant guidelines in regards to food safety and hygiene to prevent illness.
  • Maintained cleanliness of dining area by wiping down surfaces, sweeping floors.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Cleaned counters and common areas to minimize spread of germs.

Team Member

Whataburger
Denton, TX
12.2020 - 03.2021
  • Implemented strategies to take advantage of new opportunities.
  • Operated cash registers to process payments from customers.
  • Set specific goals for projects to measure progress and evaluate end results.
  • Identified needs of customers promptly and efficiently.
  • Collaborated with peers to meet strategic objectives and deliver on productivity and profitability targets.
  • Participated in and contributed to meetings by sharing concerns and ideas for improvements.
  • Assisted customers with product selection and ordering process.
  • Maintained positive working relationship with fellow staff and management.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Maintained cleanliness of dining area by wiping down surfaces, sweeping floors.
  • Prepared variety of foods according to exact instructions and recipe specifications.
  • Trained new employees on restaurant procedures and plating techniques.
  • Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Rotated inventory to reduce waste and optimize freshness.
  • Ensured all dishes were prepared according to restaurant standards.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Provided exceptional service to high volume of daily customers.

Cashier

Circle K Gas Station
North Lake, TX
06.2020 - 09.2020
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Used suggestive selling techniques to promote add-on sales.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Answered customer questions and provided store information.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Welcomed customers, offering assistance to help find store items.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Identified discrepancies between actual count and register balance; made corrections accordingly.
  • Answered customer inquiries regarding store policies and procedures.

Restaurant Team Member

Wendy's
Lake Worth, TX
02.2020 - 05.2020
  • Cleaned cooking equipment after use according to safety protocols.
  • Followed restaurant guidelines in regards to food safety and hygiene to prevent illness.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Maintained cleanliness of dining area by wiping down surfaces, sweeping floors.
  • Prepared variety of foods according to exact instructions and recipe specifications.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Organized takeout orders for customers on the go or ordering ahead of time.
  • Navigated job responsibilities and completed regular tasks by interacting effectively with other employees.
  • Addressed complaints to kitchen staff and served replacement items.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Answered phone calls promptly and handled inquiries from customers courteously.
  • Trained new team members on restaurant policies and procedures.
  • Oversaw inventory in buffet and reported replacement needs to kitchen management.
  • Monitored temperature of refrigeration units to ensure proper storage conditions.
  • Stocked front-of-house supplies such as napkins, utensils, straws.
  • Collected money, made change and counted out register at end of shift.

Restaurant Team Member

Taco Casa
Willow Park, TX
12.2019 - 02.2020
  • Cleaned cooking equipment after use according to safety protocols.
  • Followed restaurant guidelines in regards to food safety and hygiene to prevent illness.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Maintained cleanliness of dining area by wiping down surfaces, sweeping floors.
  • Prepared variety of foods according to exact instructions and recipe specifications.
  • Packaged and bagged cooked food and prepared items.
  • Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Ensured all dishes were prepared according to restaurant standards.

Team Member

Chili's Bar and Grill
White Settlement, TX
10.2019 - 01.2020
  • Received payments, returned accurate change and closed checks in POS system.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Regularly monitored inventory levels of restaurant supplies needed for daily operations.
  • Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
  • Organized and tracked to-go orders while maintaining accuracy.
  • Prepared workstations with ingredients and tools to increase efficiency.
  • Rotated inventory to reduce waste and optimize freshness.
  • Maintained food at safe temperatures until customer pick-up, keeping hot foods separate from cold ones.
  • Demonstrated knowledge of menu items by providing detailed descriptions upon request.
  • Ensured compliance with health safety standards for all food handling procedures.
  • Assembled and served meals according to specific guest requirements.
  • Processed payments accurately and efficiently using POS system.
  • Refilled condiments, napkins and server workstations.
  • Frequently checked back with customers to ensure satisfaction with their meals.
  • Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.

Team Member

Papa John's Pizza
Lake Worth, TX
09.2019 - 11.2019
  • Handled customer orders in a timely manner, ensuring accuracy of order.
  • Organized food preparation stations and regularly replenished supplies.
  • Inspected workstations for cleanliness before beginning shift.
  • Unloaded delivery trucks to place food items and ingredients in designated space in restaurant.
  • Kept items warm until sold using heat lamps.
  • Complied with safety and sanitation guidelines to maintain health and well-being of customers and other staff.
  • Stocked freezers and refrigerators to maintain adequate supply of ingredients and products.
  • Packaged and bagged cooked food and prepared items.

Team Member

Taco Casa
White Settlement, TX
10.2019 - 10.2019
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Maintained cleanliness of dining area by wiping down surfaces, sweeping floors.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Packaged and bagged cooked food and prepared items.
  • Trained new employees on restaurant procedures and plating techniques.
  • Assembled and served meals according to specific guest requirements.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Ensured all dishes were prepared according to restaurant standards.
  • Rotated inventory to reduce waste and optimize freshness.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Organized takeout orders for customers on the go or ordering ahead of time.

Restaurant Team Member

Taco Casa
Lake Worth, TX
02.2019 - 09.2019
  • Rotated inventory to reduce waste and optimize freshness.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Provided exceptional service to high volume of daily customers.
  • Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Organized takeout orders for customers on the go or ordering ahead of time.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.

Aide

Access Home Healthcare
Fort Worth, TX
03.2019 - 05.2019
  • Assisted with personal care activities, such as bathing, dressing and grooming.
  • Provided companionship and monitored health condition of clients.
  • Prepared meals and snacks according to prescribed diets.
  • Assisted in ambulation and exercise routines for clients.
  • Helped clients move in bed, stand or walk using proper body mechanics techniques.
  • Changed bed linens and maintained a clean living environment for the client's safety.
  • Recorded daily notes about client conditions, treatments provided and progress made.
  • Maintained confidentiality of patient information at all times as per HIPAA regulations.
  • Assisted clients with bathing, dressing and incontinence care.
  • Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
  • Helped clients stay happy and healthy by providing mental and emotional support.
  • Improved patient outlook and daily living through compassionate care.
  • Helped client with medication self-administration.

Restaurant Team Member

Taco casa
Saginaw, TX
01.2019 - 01.2019
  • Directed patrons to restrooms and other amenities within facility.
  • Operated dishwasher following safety guidelines for cleaning dishes properly.
  • Followed health code regulations when handling food items safely.
  • Greeted customers and provided menus.
  • Refreshed inventory supplies for drink and napkin stations.
  • Made meals in accordance with company standards and requirements.
  • Cleaned cooking equipment after use according to safety protocols.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Followed restaurant guidelines in regards to food safety and hygiene to prevent illness.
  • Maintained cleanliness of dining area by wiping down surfaces, sweeping floors.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Prepared variety of foods according to exact instructions and recipe specifications.
  • Trained new employees on restaurant procedures and plating techniques.
  • Packaged and bagged cooked food and prepared items.
  • Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.

Restaurant Team Member

Mcdonalds
White Settlement, TX
09.2018 - 12.2018
  • Directed patrons to restrooms and other amenities within facility.
  • Greeted customers and provided menus.
  • Followed health code regulations when handling food items safely.
  • Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Refreshed inventory supplies for drink and napkin stations.
  • Made meals in accordance with company standards and requirements.
  • Cleaned cooking equipment after use according to safety protocols.
  • Followed restaurant guidelines in regards to food safety and hygiene to prevent illness.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Maintained cleanliness of dining area by wiping down surfaces, sweeping floors.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Prepared variety of foods according to exact instructions and recipe specifications.

Restaurant Hostess

Logans steak house
Lake Worth, TX
07.2018 - 11.2018
  • Directed patrons to lounges and waiting areas.
  • Provided excellent customer service by anticipating customer needs.
  • Stayed attentive to server availability and table turnover to quickly seat guests.
  • Contributed to team efforts by accomplishing related tasks as needed.
  • Answered telephone to provide dining information and take reservations.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Checked restrooms to refill products and perform light cleaning duties, emptying trash, and restocking paper products.
  • Took beverage orders and served drinks during peak meal times.
  • Maintained cleanliness of lobby area, including wiping down tables and chairs.
  • Tracked seated guests and available seating using computer-based and mobile reservation software.
  • Communicated with servers about new tables, changes in food availability and customer comments.

Restaurant Team Member

McDonald's
Saginaw, TX
07.2018 - 09.2018
  • Directed patrons to restrooms and other amenities within facility.
  • Greeted customers and provided menus.
  • Followed health code regulations when handling food items safely.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
  • Made meals in accordance with company standards and requirements.
  • Cleaned cooking equipment after use according to safety protocols.
  • Followed restaurant guidelines in regards to food safety and hygiene to prevent illness.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Maintained cleanliness of dining area by wiping down surfaces, sweeping floors.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Cleaned counters and common areas to minimize spread of germs.
  • Packaged and bagged cooked food and prepared items.
  • Trained new employees on restaurant procedures and plating techniques.
  • Collected money, made change and counted out register at end of shift.
  • Monitored temperatures of prepared food and cold-storage areas.
  • Provided quality customer service with a friendly attitude.
  • Stocked condiments, toppings and other food items during slow hours to avoid dashing to kitchen during peak times.
  • Processed payments accurately and efficiently using POS system.
  • Prepared food items such as salads, sandwiches, desserts, as needed.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Maintained safe food handling practices to prevent germ spread.
  • Filled and served various beverages for customers.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Refilled condiments, napkins and server workstations.
  • Recorded meal selections and transactions in microsystem to deliver prompt service.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.

Cook

Panera Bread
Fort Worth, TX
08.2018 - 09.2018
  • Assisted in taking customer orders and providing recommendations.
  • Delivered food to tables in a timely manner.
  • Provided quality customer service with a friendly attitude.
  • Communicated clearly with kitchen staff regarding order specifics.
  • Ensured all dishes were prepared according to restaurant standards.
  • Bussed, cleared, and reset tables as needed throughout shift.
  • Maintained cleanliness of dining area by wiping down surfaces, sweeping floors.
  • Stocked front-of-house supplies such as napkins, utensils, straws.
  • Cleaned cooking equipment after use according to safety protocols.
  • Organized takeout orders for customers on the go or ordering ahead of time.
  • Processed payments accurately and efficiently using POS system.
  • Answered phone calls promptly and handled inquiries from customers courteously.
  • Performed opening side work duties including setting up dining area for guests arrival.
  • Conducted daily inventory checks to ensure adequate product was available.
  • Followed health code regulations when handling food items safely.

Team Member

Churches Chicken
Saginaw, TX
04.2018 - 06.2018
  • Greeted customers and provided menus.
  • Followed health code regulations when handling food items safely.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Cleaned cooking equipment after use according to safety protocols.
  • Followed restaurant guidelines in regards to food safety and hygiene to prevent illness.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Maintained cleanliness of dining area by wiping down surfaces, sweeping floors.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Cleaned counters and common areas to minimize spread of germs.

Host

El Sombrero Restaurant
Saginaw, TX
12.2017 - 02.2018
  • Assigned patrons to suitable tables according to server rotation.
  • Maintained cleanliness of lobby area, including wiping down tables and chairs.
  • Provided excellent customer service by anticipating customer needs.
  • Distributed menus to guests, led to tables and gave initial information about service staff or specials.
  • Notified server after seating parties in section to facilitate prompt service.
  • Escorted guests to seating area, furnished menus and highlighted daily specials.
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Inspected dining and serving areas for cleanliness and proper setup.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
  • Assisted servers in seating guests by escorting them to their tables.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Checked restrooms to refill products and perform light cleaning duties, emptying trash, and restocking paper products.
  • Assisted staff by serving food and beverages or bussing tables.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Greeted guests upon arrival and provided them with menus.

Education

High School Diploma -

Crossroads Christian Academy
River Oaks, Texas
05-2019

Some College (No Degree) -

Ultimate Medical Academy - Clearwater
Clearwater, FL

Skills

  • Complaint Resolution
  • Workplace Safety
  • Cash Handling
  • Cleaning
  • Customer Service
  • Teamwork and Collaboration
  • Flexible Schedule
  • Money Handling
  • Following Instructions
  • Safety Understanding
  • Order Preparation
  • Problem-Solving
  • Organizing Work Stations
  • Clear Communication
  • Positive Attitude

Timeline

Team Member

Spring Creek BBQ
12.2023 - Current

Host

Applebees
06.2023 - 06.2023

Restaurant Team Member

Masseys BBQ
12.2022 - 10.2023

Server

Bennys
04.2022 - 10.2022

Team Member

Whatabuger
06.2021 - 12.2021

Restaurant Team Member

On The Border
01.2021 - 03.2021

Team Member

Whataburger
12.2020 - 03.2021

Cashier

Circle K Gas Station
06.2020 - 09.2020

Restaurant Team Member

Wendy's
02.2020 - 05.2020

Restaurant Team Member

Taco Casa
12.2019 - 02.2020

Team Member

Chili's Bar and Grill
10.2019 - 01.2020

Team Member

Taco Casa
10.2019 - 10.2019

Team Member

Papa John's Pizza
09.2019 - 11.2019

Aide

Access Home Healthcare
03.2019 - 05.2019

Restaurant Team Member

Taco Casa
02.2019 - 09.2019

Restaurant Team Member

Taco casa
01.2019 - 01.2019

Restaurant Team Member

Mcdonalds
09.2018 - 12.2018

Cook

Panera Bread
08.2018 - 09.2018

Restaurant Hostess

Logans steak house
07.2018 - 11.2018

Restaurant Team Member

McDonald's
07.2018 - 09.2018

Team Member

Churches Chicken
04.2018 - 06.2018

Host

El Sombrero Restaurant
12.2017 - 02.2018

High School Diploma -

Crossroads Christian Academy

Some College (No Degree) -

Ultimate Medical Academy - Clearwater

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