Meredith Caldwell
Middletown
Summary
Dynamic Punch Press Operator with a proven track record at Shape Corp., enhancing production efficiency through proactive problem-solving and waste reduction. Skilled in machine setup and quality control, I excel in fostering teamwork and maintaining safety standards, ensuring high-quality output while adapting to diverse operational demands.
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
11
11
years of professional experience
Work History
Punch Press Operator
Shape Corp.
02.2022 - 12.2024
- Proactively identified potential bottlenecks in production flow, suggesting improvements for more efficient operations.
- Mitigated material waste by closely monitoring the punching process and taking corrective actions immediately if required.
- Ensured high-quality output by performing regular inspections of punched parts for any defects or issues.
- Promoted teamwork among colleagues by sharing expertise in troubleshooting common punch press machine issues or offering assistance when needed during peak workload periods.
- Streamlined workflow processes by assisting in the setup and adjustment of punch press machines as needed.
- Assisted in guiding new employees on proper punch press operation procedures, contributing to the development of a skilled workforce within the organization.
- Demonstrated adaptability in handling various types of punch press machines as per job requirements, ensuring seamless transition between different projects.
- Increased production efficiency by maintaining and operating punch press machines with precision and accuracy.
- Maintained accurate records of completed projects, materials used, and equipment maintenance activities for future reference.
- Enhanced workplace safety, adhering to company guidelines and OSHA regulations during daily operations.
- Followed safety protocols to reduce operating risks on press machinery.
Picker/Packer Associate
Cintas
07.2021 - 01.2022
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Reduced shipping errors by thoroughly checking each item before packaging for shipment.
- Consistently met daily quotas while maintaining high-quality standards in product handling during the picking process.
- Demonstrated ability to multitask while maintaining attention to detail, resulting in more accurate order fulfillment rates over time.
- Expedited order processing by utilizing a barcode scanner to accurately select items from shelves.
- Assisted with loading and unloading trucks, ensuring proper handling of fragile items to minimize breakage or damage.
- Picked and packed order items.
- Kept work areas neat, clean and free from debris.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
- Transported merchandise pallets to move in warehouse.
- Stocked designated items on shelves, end caps and displays.
Picker/Packer Associate
Kohls Warehouse
05.2018 - 06.2021
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Reduced shipping errors by thoroughly checking each item before packaging for shipment.
- Maintained warehouse cleanliness and safety, conducting regular inspections to prevent hazards or accidents.
- Demonstrated adaptability during peak season periods by quickly adjusting to increased workloads and demands.
- Expedited order processing by utilizing a barcode scanner to accurately select items from shelves.
- Assisted with loading and unloading trucks, ensuring proper handling of fragile items to minimize breakage or damage.
- Kept work areas neat, clean and free from debris.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Reviewed order slips, picked products and staged merchandize to be shipped.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
Guest Service Representative
Menards
08.2013 - 03.2018
- Assisted guests with reservation modifications, resolving any issues promptly and professionally.
- Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
- Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
- Developed strong rapport with returning guests to foster loyalty and repeat business.
- Contributed positively towards creating a welcoming atmosphere by maintaining a clean and organized front desk area at all times.
- Managed guest inquiries via telephone, email, and in-person communication, ensuring accurate information delivery.
- Enhanced guest satisfaction by providing exceptional customer service at the front desk.
- Collaborated closely with colleagues across departments to enhance overall guest experience throughout their stay.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
- Addressed customer inquiries to ensure satisfaction and foster positive service experience.
Education
GED -
Hamilton High School
Hamilton01-1986
Skills
- Punch press operation
- Machine setup
- Sheet metal fabrication
- Precision measurement
- Equipment calibration
- Machine operation
- Machinery cleaning
- Safety management
- Quality control
- Machine programming
- Work order interpretation
- Waste reduction
- Parts lubrication
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Machine Start-up and Shut-down
- Organizational skills
- Effective communication
- Adaptability and flexibility
- Customer service
- Active listening
- Data entry
- Critical thinking
- Conflict resolution
- Payment processing
- Order processing
Timeline
Punch Press Operator
Shape Corp.
02.2022 - 12.2024
Picker/Packer Associate
Cintas
07.2021 - 01.2022
Picker/Packer Associate
Kohls Warehouse
05.2018 - 06.2021
Guest Service Representative
Menards
08.2013 - 03.2018
GED -
Hamilton High School
Similar Profiles
L.C. DavisL.C. Davis
Fabrication Welder at Shape Corp.Fabrication Welder at Shape Corp.
Dylan West/WilsonDylan West/Wilson
Saw Operator at Shape Corp.Saw Operator at Shape Corp.
Anthony DavisAnthony Davis
General Production Worker at Shape Corp.General Production Worker at Shape Corp.