Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
AdministrativeAssistant

Meredith Case

Des Moines,IA

Summary

Proven Administrative Assistant at The Waldinger Corporation, adept in Microsoft Excel and fostering professional relationships, significantly boosted office event participation. Leveraged exceptional organization and customer service skills across roles, ensuring seamless operations and high satisfaction levels. Achieved notable efficiency improvements by implementing effective procedures and event planning strategies. Organized and dedicated Administrative Assistant with a proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

5
5
years of professional experience

Work History

Administrative Assistant

The Waldinger Corporation
11.2022 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Maintained inventory of office supplies and placed orders.
  • Assisted in onboarding new employees by coordinating orientation meetings and new hire events to ensure a smooth integration into the team.
  • Organized office events such as holiday parties to promote a positive company culture and boost employee morale.
  • Increased office participation in special events by creating marketing material, calendar invites, and other communications.
  • Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
  • Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes
  • Volunteered to help with special projects of varying degrees of complexity.
  • Surpassed team goals by partnering with colleagues to implement best practices and protocols.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Assisted coworkers and staff members with special tasks on daily basis.

House Manager/Personal Assistant

Private Family
05.2021 - 11.2022
  • Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
  • Anticipated needs of family members by staying informed about their preferences, schedules, and priorities.
  • Enhanced family satisfaction with household management by addressing concerns promptly and efficiently.
  • Ensured security protocols were followed throughout the property, maintaining a safe environment for family members at all times.
  • Developed and maintained comprehensive inventory systems to ensure timely replenishment of supplies, reducing waste and saving costs.
  • Oversaw budget to manage expenditures and household costs.
  • Established an atmosphere of trust, respect, and professionalism within the household, fostering a positive environment for both family members and staff.
  • Managed household budgets, analyzing expenses, and making recommendations for cost-saving measures.
  • Oversaw maintenance projects within the home, liaising with contractors to ensure timely completion within budget constraints.
  • Preserved household's privacy and confidentiality through diligent oversight of information management practices.

Private Nanny

Nannies Who Care
10.2019 - 05.2021
  • Developed strong relationships with parents, maintaining open communication about each child's progress and needs.
  • Oversaw household duties such as light housekeeping tasks or running errands when required.
  • Prepared healthy, age-appropriate snacks and meals.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Implemented daily routines for optimal child development and created a structured environment.
  • Provided safe transportation to and from school, extracurricular activities, and other events.
  • Maintained detailed logs of daily activities, milestones achieved, and any behavioral or health concerns that arose during care hours.
  • Planned special outings or themed days around children's interests or areas of study in their school curriculum.
  • Coordinated schedules between multiple families when working as a nanny share provider to ensure seamless childcare transitions throughout the week.
  • Regularly traveled with family to help with vacation activities and childcare.
  • Maintained confidentiality between each family.

Education

Associate of Science - Management

Des Moines Community College
Ankeny, IA
12-2025

Skills

  • Customer Service
  • Data Entry
  • Computer Skills
  • Office Administration
  • Microsoft Excel
  • Microsoft Outlook
  • Customer and client relations
  • Data organization
  • Calendar Management
  • Procedure Implementation
  • Exceptional organization
  • Event Planning

Accomplishments

  • The Waldinger Corporation's first marketing intern.
  • Implemented new procedures for the Des Moines Safety Team for streamlined organization.
  • Event Planning - Successfully planned and executed over 30 events.
  • Onboarded over 150 employees for the Waldinger Corporation's corporate headquarters.


Timeline

Administrative Assistant

The Waldinger Corporation
11.2022 - Current

House Manager/Personal Assistant

Private Family
05.2021 - 11.2022

Private Nanny

Nannies Who Care
10.2019 - 05.2021

Associate of Science - Management

Des Moines Community College

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Meredith Case