Meredith Cooper, SHRM-CP

• Oversaw HR operations for over 40 facilities spanning 4 states

• Remotely managed a Human Resources team as well as directed regional managers for all facilities

• Created recruitment strategies to find best candidates for hard to fill, technical openings

• Lead all employee relations cases, including lawsuits

• Oversaw and administered all leaves of absence including FMLA, Worker's Comp, PFL and Maternity Leave

• Managed all credentialing for therapists and assistants

• Maximized team knowledge and productivity by training, monitoring and directing employees in application of best practices and regulatory protocols

• Prepared and presented comprehensive reports to upper management and audit team, covering issues and recommendations

• Oversaw and managed all employee relations investigations including but not limited to sexual harassment, discrimination, interpersonal relations and work place injury cases

• Directed onboarding and training for over 300 new employees each year, keeping company operations smooth and production efficient with skilled candidates.
• Worked with leadership to implement diversity, equality and inclusion efforts into full cycle recruitment process.
• Examined, researched and interpreted New York State Employment law to write and implement up-to-date company policies.
• Developed and executed HR policies and programs, workforce and job development, recruitment and hiring, compensation and benefits and employee and labor relations to build staff-focused human resources office culture across over 50 offices.
• Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for 1500 employees.
• Monitored and handled all employee claims, including performance-based and harassment incidents.
• Directed and controlled various benefit programs, including 401K, medical, dental and vision packages.
• Collaborated with executives across organization to maintain proper flow of communication and execution of planned initiatives and projects.
• Oversaw and managed all employee relations investigations including but not limited to sexual harassment, discrimination, interpersonal relations and work place injury cases

• Managed all aspects of Human Resources department; employee relations, talent acquisition, compensation + payroll, benefits, training + development, on-boarding and termination procedures
• Oversaw and managed all employee relations investigations including but not limited to sexual harassment, discrimination, interpersonal relations and work place injury cases
• Ensured proper documentation of all employee relations cases
• Oversaw and managed bi-weekly payroll process
• Lead implementation of ADP in employee record keeping and payroll processing
• Completed all HRIS reports on weekly, monthly and annual basis
• Integral in roll-out of improved health + vision benefits, commuter benefits and 401k plan
• Set, enforced and explained HR policies to team members to cultivate compliant and satisfied workforce
• Created and implemented forward-thinking initiatives to improve employee engagement.

• Managed all aspects of employee relations
• Talent acquisition; reviewed job applications to identify, vet and recommend optimal candidates
• Maintained work structure by updating job requirements and job descriptions for all positions
• Promoted employee welfare by maintaining proper protocols throughout investigations and disciplinary procedures
• Designed and implemented orientation programs for over 100 new employees, covering job responsibilities, policies, and procedures

• Talent acquisition; reviewed job applications to identify, vet and recommend optimal candidates. Screened qualified candidates.
• Delivered friendly assistance with approximately 50 new hires throughout interviewing and hiring process
• Collaborated with management to build and implement effective, modern employment policies
• Managed employee exit interviews and paperwork
• Filed paperwork, sorted and delivered mail and maintained office organization.

• Coordinated implementation of people-related services, policies, and programs through departmental staff
• Communicated with between 10 and 15 potential hires to provide clarity on expected tasks, compensation and policies
• Maintained work structure by updating job requirements and job descriptions for all positions
• Completed human resource operational requirements by scheduling and assigning employees