Summary
Overview
Work History
Education
Skills
References
Timeline
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Meredith Diaz

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Positive Regional Operations Manager with an optimistic attitude toward striving to be the best in terms of performance and customer satisfaction. Proficient at carrying out regular operational reviews and leading regional management teams. Knowledge of budgeting, succession planning and performance management.

Overview

5
5
years of professional experience

Work History

Regional Operations Manager

Sound Physicians
11.2019 - Current
  • Set and manage performance objectives for assigned hospital programs
  • Current oversight of 10 Hospital medicine/ Emergency medicine program throughout California, Initiate and lead content in discussions and preparations for Joint Operating Committees, quarterly performance reviews, and other hospital partner interactions
  • Final oversight and day- to day site operations including matters in payroll, credentialing, human resources, recruiting, etc
  • Hire, train, and develop team comprised of new Physicians/Advanced practitioners onboarding, administrative hires, for assigned region
  • Fiscal planning, and budgeting year to year
  • Educator to staff in training sessions for career development, staff engagement, and leadership development
  • Works in collaboration with all C-Suite level management within system to improve patient care directives.
  • Led weekly meetings with regional staff to review progress, address challenges and drive timely task completion.
  • Collaborated with cross-functional teams to align operations with corporate objectives.
  • Negotiated contracts and agreements to optimize cost savings and efficiency.

Contract Consultant/ System Clinical Education

1411 E. 31st. Oakland
12.2018 - 11.2019
  • Streamlining high reliability processes and information across all campuses, departments, and facilitates to develop and promote coordination of organizational effectiveness
  • Leading multi-site locations within system integration into new system processes
  • Works with Executive leadership in organizational structure in promoting mission, vision, and values
  • Develops and implements current policies and procedures to ensure organizational compliance
  • Change Management experience Identifies appropriate educations materials needed for all levels of training
  • Ensuring personnel development including orientation, in-service education, and continuing education Stakeholder Management-Engaging all High-Level Executives, clinical and non-clinical staff to participate in policy process flow integrating into EMR
  • TJC/ CMS, CDPH, STATE requirements following all changes accordingly updating policy owners and stake holders.

Education

Masters of Business Administration -

University of Phoenix
CA, CA
03.2015

Bachelors of Science Nursing -

Saint Mary's College/Samuel Merritt College Intercollegiate School of Nursing
CA, CA
12.2005

Skills

  • Compliance Management
  • Excellent Interpersonal Skills
  • Customer Service
  • Business Development
  • Organizational Skills
  • Project Management
  • Microsoft Office Suite
  • Contract Negotiation
  • Team Leadership
  • Change Management
  • Interpersonal Skills
  • P&L Administration

References

Available Upon Request

Timeline

Regional Operations Manager

Sound Physicians
11.2019 - Current

Contract Consultant/ System Clinical Education

1411 E. 31st. Oakland
12.2018 - 11.2019

Masters of Business Administration -

University of Phoenix

Bachelors of Science Nursing -

Saint Mary's College/Samuel Merritt College Intercollegiate School of Nursing

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Meredith Diaz