Meredith Donovan
Edmond,OK
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Office Assistant
Break Room 405
01.2024 - Current
- Reduced operational costs through effective inventory management and negotiation with vendors.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Supported executive staff with well-prepared reports.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Interacted with customers by phone, email, or in-person to provide information.
Guest Relations Associate
Break Room 405
07.2021 - Current
- Enhanced guest satisfaction by promptly addressing concerns and providing exceptional customer service.
- Streamlined check-in and check-out processes for improved efficiency and guest experience.
- Fostered positive relationships with guests through personalized interactions and genuine hospitality.
- Collaborated with various departments to ensure seamless coordination of guest needs and requests.
- Maintained accurate records of guest preferences, enabling tailored experiences during subsequent visits.
- Trained new Guest Relations Associates, promoting a consistent standard of excellence within the team.
- Managed room inventory, effectively balancing capacity with guest demand to optimize occupancy rates.
- Contributed to revenue growth by upselling upgrades and additional services when appropriate.
- Provided valuable feedback to management on guest trends, preferences, and opportunities for improvement.
Babysitter
Self Employed
03.2019 - Current
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Enhanced children''s social skills by organizing group activities and encouraging teamwork.
- Promoted healthy habits by preparing nutritious meals and snacks for children daily.
- Assisted in developing self-confidence with age-appropriate responsibilities and chores.
- Fostered creativity through engaging arts and crafts projects, stimulating imagination and expression.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Managed schedules for multiple children, ensuring timely transportation to extracurricular activities while maintaining open communication with parents regarding scheduling needs.
Intern
Cottonwood Creek Ranch
06.2023 - 08.2023
- Enhanced horse performance by implementing personalized training plans and monitoring progress.
- Promoted a safe and comfortable environment for horses, ensuring proper care and attention to their physical, emotional, and mental wellbeing.
- Assisted owners in addressing specific behavioral issues through targeted training techniques, fostering better communication between horse and rider.
- Collaborated closely with veterinarians to monitor the health of each horse, adjusting training programs as needed based on medical recommendations.
- Expedited the rehabilitation process of injured equines by following strict recovery protocols while slowly reintroducing them to regular training activities.
- Developed strong communication skills while working closely with experienced trainers and staff, fostering collaboration and team growth.
Education
Bachelor of Science - Audio Production
University of Central Oklahoma
Edmond, OK05.2027
Skills
- Business Writing
- Database Management
- Spreadsheet Management
- Customer Service
- Data Entry
- Report Writing
- Business Administration
- Inventory Management
Timeline
Office Assistant
Break Room 405
01.2024 - Current
Intern
Cottonwood Creek Ranch
06.2023 - 08.2023
Guest Relations Associate
Break Room 405
07.2021 - Current
Babysitter
Self Employed
03.2019 - Current
Bachelor of Science - Audio Production
University of Central Oklahoma