Meredith Edwards
Columbus,OH
Overview
8
8
years of professional experience
Work History
Account Manager
National Corporate Housing
Columbus, OH
07.2025 - Current
- Manages client relationships, ensuring satisfaction and retention through proactive communication and support.
- Develops tailored housing solutions, aligning offerings with client needs and preferences.
- Coordinates logistics for client move-ins, overseeing arrangements to ensure seamless transitions.
- Analyzes market trends and competitor offerings, providing insights to enhance service delivery.
- Conducts regular account reviews, identifying opportunities for upselling additional services to clients.
- Maintains high client retention rate by providing exceptional customer service and anticipating client needs.
- Increases client satisfaction by building strong relationships and addressing their needs promptly.
- Successfully resolves escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Manages a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
Senior Sales Consultant
Preferred Living
Columbus, OH
09.2022 - 06.2025
- Responsible for training new agents and helping them achieve number driven goals
- Established goals and objectives to successfully get sales
- Maintained and overcame number driven goals, generated over 2 million dollars in revenue in 2024, leased 50% of units out of 5 agents
- Provided exemplary customer service to both current and prospective residents
- Maintained thorough knowledge of the property and tenants
- Completed appropriate paperwork and input information on the Yardi system accurately on a timely basis
- Developed and maintained client relationships to drive customer satisfaction and loyalty
- Analyzed sales data to identify trends, optimize strategies, and improve performance
Technical Recruiter
Insight Global
Columbus, OH
06.2018 - 09.2018
- Screened all applicants resumes and qualifications prior to sending them to corporate hiring managers for consideration
- Analyzed client-established job requirements and descriptions, leveraged appropriate sourcing methods to select potential candidates based on a specified criteria
- Promptly corresponded with all applicants to coordinate and conduct interviews
- Promoted our services to potential employees by highlighting benefits of placement through Insight Global
- Collaborated with hiring managers to define job requirements and create effective job postings.
Education
Bachelor of Specialized Studies -
Ohio University
08.2018
Skills
- Excellent Writer
- Strong Communicator
- Adept in Public Relations
- Account management
- Customer service
- Client relationship management
Timeline
Account Manager
National Corporate Housing
07.2025 - Current
Senior Sales Consultant
Preferred Living
09.2022 - 06.2025
Technical Recruiter
Insight Global
06.2018 - 09.2018
Bachelor of Specialized Studies -
Ohio University