Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Server Trainer
Breakwater Grill & Cantina
09.2023 - Current
Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
Trained new team members on restaurant procedures, menu items, and performance strategies.
Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
Childcare Provider
Wonderland School
02.2023 - 06.2023
Managed behavior issues effectively using positive reinforcement techniques, fostering a respectful atmosphere within the childcare setting.
Ensured child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.
Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
Private Nanny
Private Family Client
08.2021 - 06.2022
Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
Supported emotional growth by helping children navigate conflicts with empathy and understanding while teaching problem-solving skills.
Organized engaging activities that incorporated age-appropriate educational components for cognitive development.
Manager
J's Creamery
03.2018 - 08.2021
Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Education
Bachelor of Public Administration - Public Administration
Texas State University
San Marcos, TX
08.2024
Skills
Basic and Advanced Statistical Analysis with SPSS
Proficient in Microsoft Word and Microsoft Excel
Technical Writing
Staff Training and Development
Policy Implementation
Teamwork and Collaboration
Timeline
Server Trainer
Breakwater Grill & Cantina
09.2023 - Current
Childcare Provider
Wonderland School
02.2023 - 06.2023
Private Nanny
Private Family Client
08.2021 - 06.2022
Manager
J's Creamery
03.2018 - 08.2021
Bachelor of Public Administration - Public Administration