Meredith Freidel-Hayden
Windham
Summary
Dynamic Bar Manager/Bartender with a proven track record with a passion for enhancing customer experiences and fostering repeat business through exceptional service and personalized engagement. Skilled in multitasking and team leadership, adept at creating a welcoming atmosphere and mentoring staff to excel in high-pressure environments. Demonstrates strong communication and problem-solving abilities.
Proven hospitality and creative mixology skills, adept at managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results.
Overview
16
16
years of professional experience
Work History
Bartender/Bar Manager
Tulip Lounge Asian Cuisine and Hibachi
05.2012 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Event Bartender
LaBelle Winery Holiday :Lights Event
11.2024 - 02.2025
- Enhanced customer experience by providing personalized drink recommendations and engaging in friendly conversation.
- Skillfully managed cash transactions while maintaining accurate accounting records throughout each shift.
- Assisted in event setup procedures by arranging bar stations and stocking necessary items in an orderly fashion.
- Effectively handled high-pressure situations during peak hours without compromising the quality of customer service or drink preparation.
Bar Manager/Bartender
U-Me
02.2009 - 05.2012
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Booked live entertainment
Education
High School Diploma -
Black Hills Forest High Scool
Nemo, SD05-2002
Skills
- Strong multitasking
- Team leadership
- Cleanliness and organization
- Coaching and mentoring
- Self starter
- Customer service
- Problem-solving
- Strong communication skills
- Highly reliable
- Team player attitude
Timeline
Event Bartender
LaBelle Winery Holiday :Lights Event
11.2024 - 02.2025
Bartender/Bar Manager
Tulip Lounge Asian Cuisine and Hibachi
05.2012 - Current
Bar Manager/Bartender
U-Me
02.2009 - 05.2012
High School Diploma -
Black Hills Forest High Scool
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