Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Student Nurse 1 position. Ready to help team achieve patient care goals.
Overview
3
3
years of professional experience
Work History
Front Desk Associate
Miami Hills Swim & Tennis Club
05.2021 - Current
Resolved guest issues effectively, ensuring a positive customer experience.
Enhanced guest satisfaction by promptly addressing inquiries and providing accurate information.
Processed payments accurately while adhering to company policies and procedures.
Assisted in training new hires on front desk operations, contributing to overall team cohesion and productivity.
Maintained strict guest privacy standards by securely handling sensitive information such as payment details or personal data.
Developed strong rapport with returning guests through attentive service and personalized interactions.
Maintained cleanliness and organization of front desk area.
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Barista
Biggby Coffee
09.2021 - 01.2024
Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
Maintained a clean and organized workspace for optimal productivity and safety.
Increased repeat business by providing exceptional customer service and building rapport with patrons.
Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
Maintained regular and consistent attendance and punctuality.
Education
Bachelor of Science - Nursing
Northern Kentucky University
Newport, KY
05.2026
Skills
Information Protection
Hospitality Services
Time Management
Bookkeeping
Effective Planning
Problem-Solving Skills
Listening Skills
Adaptability
Interpersonal Skills
Attention to Detail
Professionalism
Multitasking
Active Listening
Affiliations
Student-Athlete
Timeline
Barista
Biggby Coffee
09.2021 - 01.2024
Front Desk Associate
Miami Hills Swim & Tennis Club
05.2021 - Current
Bachelor of Science - Nursing
Northern Kentucky University
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