Meredith Goff
Milford ,OH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Student Nurse 1 position. Ready to help team achieve patient care goals.
Overview
3
3
years of professional experience
Work History
Front Desk Associate
Miami Hills Swim & Tennis Club
2021.05 - Current
- Resolved guest issues effectively, ensuring a positive customer experience.
- Enhanced guest satisfaction by promptly addressing inquiries and providing accurate information.
- Processed payments accurately while adhering to company policies and procedures.
- Assisted in training new hires on front desk operations, contributing to overall team cohesion and productivity.
- Maintained strict guest privacy standards by securely handling sensitive information such as payment details or personal data.
- Developed strong rapport with returning guests through attentive service and personalized interactions.
- Maintained cleanliness and organization of front desk area.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Barista
Biggby Coffee
2021.09 - 2024.01
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Maintained regular and consistent attendance and punctuality.
Education
Bachelor of Science - Nursing
Northern Kentucky University
Newport, KY05.2026
Skills
- Information Protection
- Hospitality Services
- Time Management
- Bookkeeping
- Effective Planning
- Problem-Solving Skills
- Listening Skills
- Adaptability
- Interpersonal Skills
- Attention to Detail
- Professionalism
- Multitasking
- Active Listening
Affiliations
- Student-Athlete
Timeline
Barista
Biggby Coffee
2021.09 - 2024.01
Front Desk Associate
Miami Hills Swim & Tennis Club
2021.05 - Current
Bachelor of Science - Nursing
Northern Kentucky University
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