Summary
Overview
Work History
Education
Skills
Accomplishments
Awards and Recognitions
Timeline
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Meredith Greene

O'Fallon,MO

Summary

Results-driven business professional with proven track record in driving growth and fostering strong client relationships. Skilled in strategic planning, market analysis, and negotiation, consistently delivering impactful solutions. Known for strong focus on team collaboration, adaptability, and achieving targets, ensuring reliable performance in dynamic environments. Proficient in CRM software, sales forecasting, and project management.


Experienced with strategic human resources management, including talent acquisition and development. Utilizes collaborative approaches to enhance team performance and morale. Knowledge of implementing HR policies that align with organizational goals.

Overview

19
19
years of professional experience

Work History

Director of Human Resources & Administration

BEX Construction Services
11.2022 - Current
  • Evaluated compensation structures to ensure market competitiveness and internal equity among employees at various levels of the organization.
  • Reduced employee turnover rate with proactive retention strategies and initiatives.
  • Established succession planning processes that identified high-potential individuals within the organization for future leadership roles.
  • Collaborated with executive leadership to align HR goals with overall business objectives.
  • Facilitated conflict resolution processes, fostering positive work environments and relationships among colleagues.
  • Enhanced employee satisfaction by implementing new HR policies and procedures.
  • Streamlined HR operations for increased efficiency and cost savings.
  • Directed payroll functions while maintaining accuracy and timeliness of all related processes.
  • Oversaw benefits administration, ensuring accurate and timely delivery of services to employees.
  • Identified and implemented appropriate strategies to increase employee satisfaction and retention.
  • Instructed senior leaders on appropriate employee corrective steps.
  • Created and implemented forward-thinking initiatives to improve employee engagement.
  • Structured compensation and benefits according to market conditions and budget demands.
  • Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.
  • Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
  • Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
  • Represented company and promoted products at conferences and industry events.
  • Established relationships with key decision-makers within customer's organization to promote growth and retention.
  • Negotiated and closed long-term agreements with new clients in assigned territory.
  • Enhanced the company''s profitability by identifying and eliminating inefficiencies in existing business processes.
  • Established valuable partnerships with complementary businesses, creating mutually beneficial synergies that accelerated growth for both parties.
  • Enhanced team productivity and efficiency through implementation of strategic project management tools and techniques.
  • Expanded customer base by networking at industry events and leveraging social media platforms.
  • Built relationships with customers and community to establish long-term business growth.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Implemented systems and procedures to increase sales.

Office Manager

BEX Construction Services
04.2019 - 11.2022
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Started the Leadership Team and served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.

District Manager in Training

Aldo
11.2017 - 04.2019
  • Worked in conjunction with District Manager to ensure smooth operations of the retail stores within Washington, Oregon, and California
  • Ensured compliance with company policies, Federal and State laws
  • Superior communication skills
  • Recruited, hired, trained, and developed 14 stores staffs; terminated employees when appropriate
  • Reviewed, adjusted and approved schedules - worked with Store Managers to adjust based on budget projections, payroll constraints, and operational tasks
  • Increased sales by 12% within 6 months, reduced payroll cost by 34%, increased sales/hour by 40% over LY
  • Handled district customer service issues to ensure the highest level of customer satisfaction
  • Highly trained merchant for Aldo Regular, Aldo Outlet, and Call It Spring stores within the District
  • Traveled to different markets to conduct store visits
  • Held weekly conference call in the absence of DM to relay important information to the district, answer questions, motivate the team, and a line sales goals
  • Worked closely with District Manager and Home Office Distribution to communicate product needs
  • Successfully control inventory and loss prevention; ran inventory counts at multiple locations

Store Manager

Aldo
02.2017 - 04.2019
  • Recruit, hire, and trained store staff; lead workshops for other store managers and staff
  • Within first 3 months as SM, ranked top 10 SM out 93 in Club Elite company contest
  • Successfully managed the 3 highest volume stores in Washington finishing up 105% to budget on the year, and up 25% over LY on key performance indicators
  • Began traveling to conduct inventory counts, training workshops, and coaching of store staffs in a variety of markets
  • Received multiple recognitions from corporate office for excellence in visual merchandising
  • Ensured highest level of customer satisfaction

Assistant Store Manager

Aldo
08.2015 - 02.2016
  • Assisted Store Manager in all aspects of the store performance; ie sales, training, and visual merchandising
  • Responsible for business direction in absence of SM, respecting payroll, reacting to needs of the business and reflecting that in the schedule, complete and file weekly paperwork
  • Networked and recruited team members
  • Trained and developed existing associates to promote to levels of management
  • Responsible for daily store tasks: open/close store, receive/process shipment, manage inventory, visual merchandising, store maintenance requests, etc.
  • Reported to Store Manager
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.

Religious Education Coordinator

United States Army Garrison Ansbach
09.2013 - 05.2015
  • Coordinated Religious Education classes, recruited, vetted, and trained volunteers
  • Created, managed, and maintained calendar of events, class schedules, meetings, and deadlines
  • Liaison between the Religious Support Office, Pastoral Council, staff, and volunteers
  • Planned, coordinated, and executed large scale events such as VBS, The Holy Family Ball, and Volunteer Appreciation while working with multiple outside vendors
  • Designed event specific marketing materials for timely publication

Full Time Sales Lead

Express
07.2011 - 06.2012
  • Energetic leader skilled at motivating employees to increase production through positive attitudes, flexible hours, and contests
  • Uphold and enforced the standard of excellence expected in a 'Million Dollar Store'
  • Increased store sales through zone selling and the 3 W's
  • Effectively opened, closed, and maintained store according to policy

Marketing Intern

The Sheldon Concert Hall and Art Galleries
01.2011 - 05.2011
  • Used InDesign to create and distribute virtual and print marketing materials
  • Performed administrative duties to include database entry, proof reading, and research
  • Assisted in organization and planning of yearly gala and other special events

Co-Manager

Tan Rio
08.2008 - 05.2011
  • Motivated employees to provide excellent customer service and developed promotions

Legal Assistant

Hammond & Shinners
01.2006 - 08.2008
  • Exemplified superior administrative skills through timely and effective file organization, dictation, and processing at a top St. Louis law firm

Education

Bachelor of Arts - Interdisciplinary Studies, Political Science, History, Communications

University of Missouri
Columbia, Missouri
01.2011

Skills

  • Benefits administration
  • Compliance management
  • HR analytics
  • Human resources administration
  • Talent acquisition
  • Organizational development
  • Payroll management
  • Moved from server based structure and worked with IT company to implement a sharepoint, cloud based structure with cloud based servers
  • Moved to an electronic HR platform for benefits, documents, and payroll
  • Conversion from CE to Spectrum,
  • Implemented Team
  • Plan team building events and company functions, like BEX 10 year anniversary and ribbon cutting ceremony
  • Developed and drafted deferred compensation agreements
  • Created FSA and HSA plans; manage and facilitate the plans
  • Worked with PR rep to completely re-do the BEX website
  • Facilitated EOS as implementer
  • Created company org chart, accountability chart
  • Created current company electronic filing structure
  • Process/SOP development/documentation
  • Apparel design and procurement
  • Wrote the first ever company Employee Handbook
  • Employee morale building
  • Business development and planning
  • Decision-making
  • Relationship building and management
  • Client relationship building
  • Strategic planning
  • New business development
  • Relationship building and rapport
  • Sales and marketing
  • Mentoring and coaching
  • Verbal and written communication
  • Relationship development
  • Project management

Accomplishments

  • Facilitated move with IT from server based operating structure and worked with IT company to implement a sharepoint, cloud based structure with cloud based servers
  • Moved to an electronic HR platform for benefits, documents, and payroll
  • Lead software conversion from Computer Ease to Spectrum,
  • Implemented project management software
  • Planned team building events and company functions, like BEX 10 year anniversary and ribbon cutting ceremony
  • Developed and drafted deferred compensation agreements
  • Created, managed and facilitated FSA and HSA plans
  • Worked with Public Relations Consultant to overhaul the BEX website
  • Facilitated EOS as implementer
  • Created company org chart and accountability chart
  • Created current company electronic filing structure
  • Process/SOP development/documentation
  • Apparel design and procurement
  • Wrote company Employee Handbook

Awards and Recognitions

  • ASA General Contractor Office Employee of the Year
  • BOMA Member of the Year
  • BOMA Board of Directors
  • BOMA Executive Committee
  • BOMA Golf Prize Committee Co-Chair
  • BOMA Workforce Development Committee
  • BOMA Building Bright Futures Scholarship Founder
  • BOMA Travel Scholarship Recipient
  • Small Business Monthly: The A-Players Top Executives
  • St. Louis Business Journal Table of Experts: Women in Construction
  • Member of St. Louis Forum
  • Member of Maryland Heights Chamber of Commerce
  • Maryland Heights Economic Development Board of Commissioners
  • Member of BEX Leadership Team

Timeline

Director of Human Resources & Administration

BEX Construction Services
11.2022 - Current

Office Manager

BEX Construction Services
04.2019 - 11.2022

District Manager in Training

Aldo
11.2017 - 04.2019

Store Manager

Aldo
02.2017 - 04.2019

Assistant Store Manager

Aldo
08.2015 - 02.2016

Religious Education Coordinator

United States Army Garrison Ansbach
09.2013 - 05.2015

Full Time Sales Lead

Express
07.2011 - 06.2012

Marketing Intern

The Sheldon Concert Hall and Art Galleries
01.2011 - 05.2011

Co-Manager

Tan Rio
08.2008 - 05.2011

Legal Assistant

Hammond & Shinners
01.2006 - 08.2008

Bachelor of Arts - Interdisciplinary Studies, Political Science, History, Communications

University of Missouri

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Meredith Greene