Summary
Overview
Work History
Education
Skills
Timeline
Generic

Meredith Guesman

Puyallup

Summary

Professional office support specialist with proven ability to manage administrative tasks efficiently and enhance workplace productivity. Strong focus on team collaboration, with adaptability to meet changing needs. Known for reliability, effective communication, and proficiency in scheduling, data management, and customer service, ensuring smooth operations and achieving results. A dedicated team player skilled in Excel spreadsheets, adept at problem-solving and fostering positive relationships with students, staff, and families.

Overview

18
18
years of professional experience

Work History

Office Assistant

Auburn School District
12.2015 - Current
  • Supports students, staff, parents, and the community professionally requiring assistance or information.
  • Maintain professional and confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, emails, and visitor inquiries to the appropriate staff.
  • Supported administrative staff with well-prepared report and meeting materials.
  • Review incoming registrations, Skyward data entry of new students, create student files, and file incoming records from previous schools.
  • Review incoming records request, communicate with appropriate staff, send records in a timely manner.
  • Enhanced office efficiency by organizing and maintaining filing systems both digitally and physically.
  • Compiled and analyzed data to produce reports.
  • Developed a system for tracking attendance interventions, including managing attendance letters, scheduling and conducting conferences with families, developing attendance agreements, designing monthly attendance incentives, attendance rewards, completing CEB referrals, and filing Becca petitions in accordance with ASD policies and the Becca Law.
  • Coordinate substitute coverage
  • Enrollment Count
  • Facilitate the ordering and distribution of print shop orders to staff.
  • InTouch Pay-manage and prepare deposits.
  • Maintain legal paperwork

Inbound Clerk

Auto Plus Auto Parts Warehouse
06.2007 - 12.2015
  • Answered phone with friendly greeting to create positive inbound calling experience for customers.
  • Maintained a clean, organized work space, and efficiently mange incoming shipments.
  • Identified and resolved complaints to satisfy customers and encourage future transactions.
  • Communicate with suppliers, drivers, and staff members to schedule delivers.
  • Process all incoming paperwork in a timely manner.
  • Asked fact-finding questions to determine customer needs and expectations and recommended specific products and solutions.
  • Maintained organized and secure customer files to facilitate customer support and follow-up.

Education

Auburn Riverside High School
Auburn, WA
06-2006

Skills

  • Customer service
  • Time management
  • Dedicated team player
  • Verbal communication
  • Strong problem solver
  • Organization
  • Resourceful
  • Excel spreadsheets

Timeline

Office Assistant

Auburn School District
12.2015 - Current

Inbound Clerk

Auto Plus Auto Parts Warehouse
06.2007 - 12.2015

Auburn Riverside High School

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